Job Overview We are seeking a dynamic and skilled Fireplace Technician to join our team, dedicated to delivering exceptional service in fireplace maintenance, and repair. In this role, you will be responsible for diagnosing issues, performing repairs, and ensuring the safe operation of a variety of fireplace systems and related appliances. Your expertise will help customers enjoy warm, safe, and efficient fireplaces while maintaining the highest standards of quality and safety. This position offers an exciting opportunity to utilize your mechanical knowledge and technical skills in a fast-paced, customer-focused environment. Duties Troubleshoor, repair, and maintain a wide range of fireplaces including gas, and pellet systems Operate company vehicles safely to reach customer locations and deliver prompt service. Provide excellent customer service by explaining repair procedures clearly and ensuring customer satisfaction. Maintain detailed records of service visits, repairs performed, parts used, and diagnostic findings for each job. Experience Proven experience as a service technician with a focus on repair and maintenance. Experience working with kitchen equipment maintenance or construction-related projects is a plus. Leadership qualities that support team collaboration and customer relations are valued. Join us to be part of a passionate team committed to delivering top-tier fireplace solutions! We prioritize safety, quality craftsmanship, and outstanding customer experiences—empowering you to grow your skills while making a real difference in our customers' homes.