Automotive Service Manager - Martin Kia, Newark, Delaware Martin Kia, Delaware's number one Kia dealer by sales volume, is seeking an experienced Automotive Service Manager to lead our service department. We're looking for a hands-on leader who can develop a strong team, improve department performance, and deliver an excellent customer experience. If you have a successful background in dealership service management, preferably with an import brand, we'd like to hear from you. What We Offer Competitive compensation with unlimited earning potential State-of-the-art equipment and strong manufacturer support A professional, supportive environment focused on performance and growth Key Responsibilities Oversee daily service department operations, including service lane activity, scheduling, and shop workflow Recruit, train, coach, and hold team members accountable for performance Improve repair order volume, technician productivity, and departmental profitability Monitor key performance indicators and implement improvements Maintain consistent communication with customers and resolve concerns promptly and professionally Ensure quality repairs, timely completion, and compliance with dealership and manufacturer standards Build a team culture centered on customer satisfaction, accountability, and collaboration Qualifications At least five years of automotive service management experience, preferably in an import dealership Proven ability to lead a service team and achieve department goals Strong understanding of dealership service operations, repair procedures, and financial performance Hands-on experience supervising the service lane and managing shop workflow Excellent communication, organization, and follow-up skills Ability to manage competing priorities in a busy dealership environment Apply today with your résumé to join the Martin Kia team.

Job Type:

Full-time Pay:

$110,000.00 - $130,000.00 per year

Benefits:

401(k) Dental insurance Employee discount Health insurance Health savings account Life insurance Paid time off Vision insurance Ability to

Commute:

Newark, DE 19711 (Required) Ability to

Relocate:

Newark, DE 19711: Relocate before starting work (Required)

Work Location:

In person