Automotive Service Advisor Biggers Automotive Elgin, IL Job Details Full-time $40,000 - $95,000 a year 6 hours ago Benefits Paid training Paid holidays Health insurance Dental insurance 401(k) Paid time off Vision insurance Employee discount Professional development assistance Opportunities for advancement Qualifications Customer communication Teamwork Sales Driver's License Attention to detail Dealership experience Full Job Description Service Advisor Join the Biggers Auto Group Team! Biggers Auto Group, a locally owned dealership group representing Chevrolet, Mazda, and Mitsubishi , is looking for a customer-focused Service Advisor to join our growing team. As the primary point of contact between our customers and service technicians, you'll play a key role in delivering an outstanding service experience from vehicle check-in through delivery. Whether you have previous dealership experience or a strong customer service background with a willingness to learn, we'll provide the training, tools, and support you need to succeed. What You'll Do Welcome customers promptly and professionally as they arrive for service. Perform a walk-around inspection and document vehicle condition. Listen to customer concerns and recommend maintenance and repair services based on inspections and manufacturer recommendations. Prepare accurate estimates for repairs, maintenance, completion times, and costs. Keep customers informed throughout the repair process with timely updates. Coordinate with technicians to ensure repairs are completed efficiently and accurately. Review completed repairs with customers and ensure a smooth vehicle delivery experience. Build lasting customer relationships through exceptional communication and service. What We're Looking For Outstanding customer service and communication skills. Positive attitude with a professional, team-oriented approach. Strong organizational and multitasking abilities. Ability to work in a fast-paced environment while maintaining attention to detail. Sales or customer service experience preferred. Previous Service Advisor experience is a plus, but we're willing to train the right candidate. Experience with GM, Mazda, or Reynolds & Reynolds software is preferred but not required. Valid driver's license with a clean driving record. Candidate must pass pre-employment drug screening and background check. What We Offer FREE employee health insurance Dental and vision insurance 401(k) retirement plan Paid vacation and paid holidays Competitive compensation Annual earning potential of $40,000-$95,000+ Paid training and ongoing career development Employee discounts on vehicles, service, and parts Supportive, family-owned work environment with opportunities for advancement Build Your Career with Biggers Auto Group! Biggers Auto Group is an Equal Opportunity Employer. We are committed to providing a workplace free from discrimination and harassment. Employment decisions are made without regard to race, color, religion, sex, age, national origin, disability, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law.

Pay:

$40,000.00 - $95,000.00 per year

Benefits:

401(k) Dental insurance Employee discount Health insurance Paid time off Professional development assistance Vision insurance

Work Location:

In person