Kia Dealer Service Manager - Newark, Delaware Martin Kia, the Number One Sales Volume Kia Dealer in Delaware, is seeking an experienced Service Manager to lead our service department. Candidates must have at least two years of automotive service management experience. Import dealership experience is preferred. We are looking for a hands-on leader who can develop a strong team, deliver excellent customer service, and improve department performance. What We Offer Competitive compensation with unlimited earning potential State-of-the-art equipment and strong manufacturer support A professional work environment focused on performance and growth Key Responsibilities Oversee daily service department operations Recruit, train, motivate, and manage service personnel Improve repair order performance, productivity, and efficiency Maintain high standards for customer satisfaction and repair quality Monitor department performance and identify opportunities for improvement Ensure timely communication and follow-up with customers Qualifications A minimum of two years of automotive service management experience is required Import dealership experience preferred Proven leadership and team development skills Strong knowledge of automotive service operations and repair procedures Excellent organizational, communication, and follow-up skills A hands-on approach to solving problems and supporting employees Apply today to join the Martin Kia team. Automotive Service Manager - Martin Kia Newark, Delaware Martin Kia, Delaware's number one Kia dealer by sales volume, is seeking an experienced Automotive Service Manager to lead our service department. We're looking for a hands-on leader who can develop a strong team, improve department performance, and deliver an excellent customer experience. Candidates must have at least two years of automotive service management experience. Import dealership experience is preferred. What We Offer Competitive compensation with unlimited earning potential State-of-the-art equipment and strong manufacturer support A professional, supportive environment focused on performance and growth Key Responsibilities Oversee daily service department operations, including service lane activity, scheduling, and shop workflow Recruit, train, coach, and hold team members accountable for performance Improve repair order volume, technician productivity, and departmental profitability Monitor key performance indicators and implement improvements Maintain consistent communication with customers and resolve concerns promptly and professionally Ensure quality repairs, timely completion, and compliance with dealership and manufacturer standards Build a team culture centered on customer satisfaction, accountability, and collaboration Qualifications A minimum of two years of automotive service management experience is required Import dealership experience preferred Proven ability to lead a service team and achieve department goals Strong understanding of dealership service operations, repair procedures, and financial performance Hands-on experience supervising the service lane and managing shop workflow Excellent communication, organization, and follow-up skills Ability to manage competing priorities in a busy dealership environment Apply today with your résumé to join the Martin Kia team.

Job Type:

Full-time Pay:

$75,000.00 - $90,000.00 per year

Benefits:

401(k) Dental insurance Employee discount Health insurance Paid time off Vision insurance

Work Days:

Monday to

Friday Work Location:

In person