Job Overview Bay Community Health is seeking an experienced Quality Improvement Coordinator to support initiatives that enhance healthcare quality, compliance, and patient safety across our organization. This position partners closely with executive and clinical leadership to drive performance, ensure regulatory readiness, and support high-quality, patient-centered care delivery. The ideal candidate is passionate about improving patient outcomes, strengthening healthcare processes, and advancing quality initiatives in a mission-driven FQHC environment. This role offers an opportunity to make a meaningful impact on healthcare delivery by supporting process improvements, monitoring quality performance, and fostering a culture of continuous improvement. Responsibilities Oversee daily operations tied to clinical workflows and patient care coordination. Collaborate with senior leadership to align operational strategies with organizational goals. Lead the operational implementation of clinical quality initiatives. Support and monitor performance related to UDS, HEDIS, and other quality metrics. Partner with the Director of Quality Programs & Data Analytics to drive data-informed decision-making. Serve as the operational lead for Patient-Centered Medical Home (PCMH) initiatives. Support FTCA-related quality activities and ensure ongoing regulatory readiness. Identify opportunities to improve efficiency, compliance, and patient outcomes. Develop and lead clinical education and training programs for medical support staff. Promote best practices and continuous learning across clinical teams. Ensure staff are equipped to meet evolving clinical and operational standards. Qualifications Bachelor's degree in healthcare administration, public health, nursing, or a related field preferred. Minimum of 2 years of experience in healthcare, quality improvement, compliance, clinical operations, or a related field. Knowledge of quality improvement processes, regulatory standards, and performance metrics. Experience with EHR systems, data collection, and reporting. Strong organizational, analytical, communication, and problem-solving skills. Proficiency in Microsoft Office, particularly Excel. Experience in primary care or an FQHC preferred. Clinical experience or nursing background is a plus, but not required. Join us as a Quality Improvement Coordinator to champion excellence in healthcare delivery! Your expertise will help shape safer patient experiences while ensuring our organization remains at the forefront of regulatory compliance and quality standards.

Pay:

$80,000.00 per year

Benefits:

401(k) AD&D insurance Dental insurance Employee assistance program Flexible schedule Flexible spending account Health insurance Health savings account Life insurance Paid time off Parental leave Referral program Retirement plan Tuition reimbursement Vision insurance

Work Location:

In person