E-Commerce Manager Arkollab Houston, TX Job Details Part-time From $16 an hour 13 hours ago Benefits Employee discount Qualifications Customer communication Customer returns handling Full Job Description E-Commerce Manager —

Arkollab Location:

Houston, TXEmployment Type:

Part-Time About Arkollab Arkollab is a luxury resale company specializing in authenticated pre-owned designer handbags and luxury goods. We're a growing brand focused on creating an elevated, welcoming, and highly personalized experience for every client. We're looking for a Part-Time E-Commerce Manager to oversee Arkollab's online sales channels and ensure our digital storefronts are accurate, organized, and consistently generating sales. The Role The E-Commerce Manager will oversee the day-to-day management of Arkollab's online store, including product listings, inventory, order fulfillment, customer communication, and online sales performance. This is a hands-on position for someone who is highly organized, detail-oriented, comfortable working independently, and has a strong understanding of e-commerce and luxury retail. Responsibilities E-Commerce Operations Manage Arkollab's online storefront and sales channels Create, update, and maintain accurate product listings Ensure product descriptions, pricing, measurements, condition, and other details are accurate Upload and organize product photography Ensure products are properly categorized and presented online Monitor website inventory and ensure online availability is accurate Identify and resolve website or listing issues Maintain a polished and consistent online brand presentation Inventory & Product Management Coordinate with the buying and retail teams to ensure new inventory is processed and listed efficiently Track products from intake through photography, listing, sale, and fulfillment Ensure online inventory is accurate and up to date Remove sold or unavailable items promptly Assist with inventory organization and reconciliation Ensure luxury merchandise is handled and documented properly Order Fulfillment Oversee online orders from purchase through shipment Ensure orders are accurately packed and shipped Coordinate shipping, tracking, and delivery updates Handle returns, exchanges, and order issues Maintain accurate fulfillment records Ensure Arkollab's packaging and presentation standards are maintained Customer Experience Respond to online customer inquiries in a timely and professional manner Assist customers with product questions, availability, measurements, condition, and purchasing Communicate with clients through website, email, social media, and other applicable channels Provide an elevated and personalized online shopping experience Follow up with potential customers and help convert inquiries into sales Sales & Performance Monitor online sales and identify opportunities for growth Work toward e-commerce sales goals Track product performance and identify high-performing categories and inventory Help develop strategies to increase website traffic and conversions Assist with online promotions, launches, and special campaigns Earn commission on qualifying personal sales, where applicable Content & Marketing Support Coordinate product photography and ensure inventory is photographed and listed efficiently Assist with website merchandising and product presentation Support social media and digital marketing initiatives when needed Help coordinate product launches, promotions, and online campaigns Maintain consistency with Arkollab's brand image and aesthetic Team & Cross-Department Communication Communicate closely with the buying, retail, authentication, fulfillment, and management teams Ensure new inventory moves efficiently from purchase to online listing Communicate inventory needs, issues, and priorities to management Help train and support e-commerce associates Delegate and oversee daily e-commerce tasks when applicable Qualifications Previous e-commerce, retail, or digital sales experience preferred Experience managing an online store or e-commerce platform is a plus Luxury retail, fashion, resale, or consignment experience is preferred Strong organizational and time-management skills Extremely detail-oriented and accurate Strong written and verbal communication skills Comfortable working independently and managing multiple priorities Strong computer and technology skills Experience with Shopify or similar e-commerce platforms is a plus Experience with inventory management and fulfillment is a plus Passion for luxury fashion, designer goods, and resale Must have flexible availability, including weekends as needed The Ideal Candidate We're looking for someone who is organized, proactive, detail-oriented, and takes ownership. The ideal candidate can manage multiple moving parts while ensuring that every product and order is handled accurately and efficiently. You should be someone who notices the little things — from an incorrect product measurement to a missing photo or an outdated listing — and takes initiative to fix problems before they become bigger issues. Compensation Competitive hourly rate + commission on qualifying personal sales Earn commission on qualifying personal sales Opportunity to increase earnings through individual sales performance Part-time schedule with opportunities for additional hours based on business needs Additional performance incentives may be available

Pay:

From $16.00 per hour

Benefits:

Employee discount

Work Location:

In person