Marketing Specialist OMG Contigo Doral, FL Job Details Full-time $20 an hour 12 hours ago Qualifications Spanish Customer relationship building Product marketing AI tools proficiency Zoom English Research Video marketing Visual design Canva Bachelor's degree Needs-based selling Image content creation Organizational skills Retail store product knowledge TikTok Facebook Video conferences (communication methods) Promotional video projects Closing sales leads Instagram Closing sales Time management Media editing tools

Full Job Description Pay:

$20.00 or more per hour

Work Location:

In Person About OMG Contigo OMG Contigo is a dynamic and fast-growing company with two years of experience in the wholesale market. We are dedicated to helping entrepreneurs build and grow their own businesses by offering a diverse portfolio of products, including Arabic perfumes, functional coffee, wellness products, beauty products, and more. We are looking for a creative, proactive, energetic, and hands-on Marketing Specialist to join our growing team. This is a multifunctional position that combines marketing, social media, content creation, customer support, and sales . The ideal candidate is someone who understands social media trends, knows how to create compelling visual content, is comfortable working with TikTok Shop and e-commerce platforms, and enjoys communicating with customers, recommending products, generating sales, and building strong customer relationships . This person will play an important role in increasing brand awareness, creating engaging content, supporting customers, generating sales, managing digital marketing campaigns, and helping grow our online store and social media presence. ResponsibilitiesMarketing & Social Media Plan, create, and manage digital marketing campaigns across multiple platforms. Develop engaging and sales-focused content for Instagram, Facebook, TikTok, and TikTok Shop . Create and edit short-form videos, Reels, TikToks, product videos, promotional videos, and other marketing content . Manage and create content specifically for TikTok Shop , including product listings, promotional content, and strategies to increase product visibility and sales. Use Adobe Creative Suite, Canva, and AI tools to create catalogs, graphics, videos, promotional materials, and other marketing assets. Research current social media, content, and e-commerce trends and identify opportunities for OMG Contigo. Monitor and analyze campaign and content performance and recommend improvements based on results. Help maintain a consistent brand identity and visual style across digital and traditional marketing channels. Develop creative campaigns, promotions, product launches, and sales initiatives. Customer Support Provide professional, friendly, and responsive customer service through phone, email, social media, website, messaging platforms, and other communication channels. Respond to customer questions regarding products, orders, pricing, promotions, shipping, availability, and general inquiries . Assist customers throughout the purchasing process and provide product recommendations based on their needs . Handle customer concerns, complaints, returns, exchanges, and other customer service requests professionally. Follow up with customers to ensure a positive experience and encourage repeat purchases and customer loyalty . Build strong and professional relationships with customers. Maintain accurate customer and order information and communicate issues to the appropriate team members. Sales Assist customers with product selection and help convert inquiries into sales . Follow up with potential customers and existing clients to generate sales and increase customer retention . Communicate product features, benefits, promotions, pricing, and new product launches clearly and confidently. Identify customer needs and recommend appropriate products, packages, and promotions . Support sales initiatives through social media, phone, messaging, e-commerce, and in-person interactions. Develop a strong understanding of OMG Contigo products in order to confidently answer questions and make recommendations. Maintain a sales-focused approach while providing excellent customer service. E-Commerce & Operations Assist with managing and updating the company's online store , including basic product updates, images, descriptions, pricing, promotions, and website content. Apply basic web and e-commerce knowledge to help maintain and improve the online shopping experience. Assist with preparing and organizing Zoom meetings, online training sessions, presentations, and business coaching events . Collaborate with the team to support day-to-day marketing, customer service, and sales activities. Bring creative and innovative ideas to increase engagement, reach, customer acquisition, sales, and customer satisfaction . Requirements Bachelor's degree in Marketing, Communications, Business, or a related field , or equivalent professional experience. Previous experience in digital marketing, social media management, content creation, e-commerce, customer service, or sales . Hands-on experience with TikTok Shop is strongly preferred. Strong experience creating content for TikTok, Instagram, Facebook, and other social media platforms . Strong video editing skills , particularly for short-form social media content. Proficiency in Adobe Creative Suite and Canva . Familiarity with AI tools for content creation, editing, research, and marketing optimization. Basic knowledge of websites and e-commerce platforms , including the ability to update products, images, descriptions, pricing, and promotional content. Previous experience in customer service, customer support, sales, retail sales, inside sales, or another customer-facing role . Strong communication and interpersonal skills , with the ability to communicate professionally with customers. Ability to build rapport with customers, identify their needs, recommend products, and close sales . Bilingual in English and Spanish , with strong written and verbal communication skills in Spanish. Must be a U.S. citizen or legal U.S. resident and authorized to work in the United States. Strong communication, creativity, organization, and time-management skills. Ability to work independently, take initiative, and collaborate effectively in a fast-paced startup environment . Basic knowledge of marketing analytics and performance metrics is a plus. Passion for social media, digital marketing, e-commerce, customer service, and sales . Ability to stay up-to-date with the latest social media, marketing, and e-commerce trends . A strong sales and customer-service mindset , with the ability to create content, communicate with customers, recommend products, generate sales, and build long-term customer relationships. What We're Looking For We want someone who is creative, energetic, resourceful, outgoing, customer-focused, and willing to get involved . This is a hands-on, multifunctional role where you may go from creating a TikTok in the morning, to answering customer messages, helping a customer choose the right product, closing a sale, editing a promotional video, updating products in our online store, preparing a Zoom training, and developing a new marketing campaign in the afternoon. The ideal candidate should be comfortable talking to customers, selling products, creating content, solving problems, and taking initiative . If you are passionate about marketing, content creation, social media, TikTok Shop, video editing, e-commerce, customer service, and sales , and you want to grow with an entrepreneurial company, we would love to hear from you.

Work Location In Person Pay:

$20.00 per hour

Work Location:

In person