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NW
N&S Wireless Services
AT&T Customer Account Representative
Entry-Level JobVerifiedNo experience needed
Career Insights for Account Representative (General)
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What they do
An Account Representative manages existing customer accounts to ensure sales retention and growth. Develops and maintains communication with clients, promotes sales and services, and works to resolve problems. Accounts may be for product sales, advertising or marketing services or financial services such as banking.
$38,504 / year median in Texas
+3% projected growth
Job Description
N&S Wireless Services is looking for an AT&T Customer Account Representative to join our AT&T Fiber and wireless team in Austin, TX. If you're someone who enjoys connecting with people, solving problems, and taking on new challenges, this is an excellent opportunity to launch your career in sales while gaining practical experience in customer engagement, account management, and business development. At N&S Wireless Services, we believe success starts with the right support. That's why we provide hands-on mentorship, real-world wireless sales experience, and opportunities to advance based on your performance, not just your tenure. Why You'll Enjoy Working With Us Hands-on coaching and mentorship from experienced wireless sales professionals Performance-based promotions with clear career advancement opportunities Collaborative, supportive, and energetic team environment Recognition and sales performance incentives for outstanding results Develop valuable communication, leadership, and customer relationship skills Full-time wireless sales position with long-term career growth potential What You'll Do as an AT&T Customer Account Representative Represent AT&T Fiber and wireless products and services with professionalism and confidence Build meaningful relationships with new and existing customers through personalized interactions Educate customers on available wireless services, features, promotions, and pricing Listen to customer needs and recommend sales solutions that best fit their lifestyle Guide customers through enrollment, account setup, and service activation Maintain accurate customer records while ensuring a smooth customer experience Collaborate with teammates to achieve individual sales goals and contribute to overall team success What We're Looking For in an AT&T Customer Account Representative High school diploma or GED required; bachelor's degree is a plus Strong communication and relationship-building skills A positive, customer-first mindset with a professional attitude Self-motivated, dependable, and eager to learn wireless sales Organized with the ability to manage multiple tasks effectively Previous experience in customer service, retail, hospitality, or sales is helpful but not required—we provide the wireless sales training and support you need to succeed