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EP
Elantas PDG
Customer Service/Inside Sales Manager
Career Insights for Inside Sales Manager
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Based on New York data
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What they do
An Inside Sales Manager is responsible for driving inside sales across the organization. Generating qualified leads for the organization and passing to business development team. Identifying opportunities for upselling within existing customers.
$122,078 / year median in New York
-3% projected decline
Job Description
Overview Leads local team of dedicated Customer Account Specialists supporting quotations and sales orders for both domestic and international customers. Serves as key contact and escalation point for both internal and external customers. Cross-functional communication and collaboration are key to success for this role. Responsibilities Leads and manages local team based out of Schenectady, NY site supporting order processing and other customer-facing activities. Responsible for individual coaching and development of team members, including development and maintenance of department-specific procedures. Meets and coordinates with external customers as well as internal functions including Production, Shipping, Finance, Quality, external Sales, and others. Key user of internal systems, especially SAP. Generate reports and present data related to the function to internal stakeholders. Support other local and regional teams as required. Skills Bachelor of Science Degree in Business Administration, Marketing, or Communications majors preferred. SAP experience preferred. • Must have