A Sales Manager plans and directs sale of products or services to customers. Coordinates sales distribution. Establishes sales territories, quotas and/or goals for staff, and provides training for sales representatives. Analyzes sales data to monitor customer preferences and develops strategies for increasing sales..
Position Overview Join our team at the Hyatt Place Austin/Cedar Park as a Hotel Sales Manager. In this role, you will partner directly with the Director of Sales to execute sales strategies, cultivate key accounts, and drive revenue, market share, and business development across Cedar Park, Leander, Round Rock, and Northeast Austin. We are seeking an energetic, results-driven hospitality sales professional skilled in proactive prospecting, outside sales outreach, and local relationship building.
Key Responsibilities Sales & Revenue Execution:
Develop and execute sales strategies for Corporate, Group, SMERF, and local negotiated transient segments. Conduct direct sales outreach, cold calls, local market visits, and networking with organizations like Visit Cedar Park and local Chambers of Commerce. Use market intelligence (CoStar, STR, Demand360) to identify demand patterns and meet target occupancy, ADR, RevPAR, and RGI goals.
Account Management & Client Relations:
Manage, expand, and retain existing accounts while identifying new revenue channels. Conduct site tours, deliver presentations, negotiate contracts, and manage account profiles in Hyatt systems (Envision Sales). Ensure clear communication and execution from initial contact through post-event follow-up.
Operations & Collaboration:
Partner with Hyatt Commercial Services and on-site operations teams to ensure seamless group execution. Direct and assist on-site sales resources, including the Sales & Event Operations Manager, Sales Coordinator, and banquet staff. Represent the hotel at local industry events and community initiatives.
Reporting & Compliance:
Prepare weekly, monthly, and quarterly sales reports and forecasts for leadership and ownership. Track leads, activity, and conversion metrics consistently. Maintain compliance with Hyatt brand standards and THG Cedar Park operational policies.
Qualifications & Requirements Experience:
Minimum of 1 year of hotel sales experience (e.g., Group Sales, Business Travel, SMERF, or Sales Coordinator roles). Select-service or Hyatt brand experience preferred.
Systems:
Familiarity with Envision Sales, RESERVE, Opera Cloud, Colleague Advantage, or Salesforce CRM systems.
Skills:
Strong negotiation, communication, data analysis, and relationship-building capabilities.
Mobility:
Must have a valid driver's license and reliable personal vehicle for local sales outreach.
Education:
Bachelor's degree in Hospitality Management, Business, Marketing, or equivalent practical experience.
Benefits & Compensation Pay & Incentives:
Competitive base compensation plus performance incentive programs including commissions.
Health & Wellness:
Medical, dental, and vision insurance options.
Retirement & Travel Perks:
Retirement plan options and Hyatt employee travel discounts.
Career Growth:
Advancement opportunities within the THG Cedar Park portfolio.
Pay:
$20.00 - $25.00 per hour Expected hours: 30.0 - 40.0 per week
Benefits:
Dental insurance Employee discount Flexible schedule Health insurance Paid time off Retirement plan Vision insurance
