Summary of Position:

Assist the Industry Relations & Awards department with tasks surrounding the membership application and renewal period, board and committee meetings, database/CRM updates and maintenance, ongoing membership benefits and programming, award eligibility tracking, artist gifting program, ticketing, and all industry relations efforts. Act as a liaison when needed with board members, VIP donors/sponsors, charity beneficiaries, nominees, members, etc.

Duties and Responsibilities:

Membership/Award duties include: o Compare and identify potential new members across documents Assist in communication with member captains from the ACM Board o Update member contact information Contact and confirm all membership admins o Monitor and record proof of membership & voting marketing efforts Collect and help create member communications o Assist in updates to the award eligibility tracking documents Help with membership programming and events as needed Check spelling and grammatical errors on any document or spreadsheet Monitor the Membership email account during busy communication periods Maintain nominee contact information via nominee communications and the ACM Membership database Oversee the buildout of the membership portal Support membership events Help with Award panel prep & scheduling Assist with nomination reviews Artist/Industry Relations duties include: o Coordinate industry meetings with the team Create mailing labels, write notes, and send packages for artist gifting program o Check spelling and grammatical errors on any document or spreadsheet Assist with department-based research projects Process ticket orders Assist in editing and maintaining board and ticket websites o Great and assist industry with tickets and passes onsite Help create master grids for seating o Monitor the Membership and Ticketing email accounts Prepare presentations, folders and agendas for Board of Director meetings o Track all ACM artist outreach Update all ACM Talent Contact Grids What You'll Gain Handson experience working in operations within a nationally recognized music organization. Exposure to behindthescenes logistics for highprofile ACM programs and events. Professional mentorship from leaders in operations, people & culture, and entertainment administration. Skillbuilding in project coordination, communications, and event support. Networking opportunities within the music and entertainment industry.