Overview Join our dynamic team as a Parts Specialist and become a vital contributor to our automotive service and sales operations! In this energetic role, you will be the go-to expert for automotive parts and accessories, ensuring seamless inventory management, exceptional customer service, and efficient order fulfillment. Your mechanical knowledge and strong communication skills will help drive customer satisfaction and support our dealership's success. This paid position offers an exciting opportunity to develop your automotive expertise while working in a fast-paced, collaborative environment. Responsibilities Assist customers in identifying and selecting the right automotive parts and accessories to meet their needs, providing expert advice and product information. Manage inventory control by stocking, organizing, and maintaining parts shelves accurately using inventory management systems such as CMMS (Computerized Maintenance Management System). Process sales transactions efficiently using POS (Point of Sale) systems while handling cash, credit, and electronic payments with professionalism. Collaborate with the service team to ensure timely order fulfillment for vehicle repairs and maintenance jobs. Maintain detailed records of parts orders, returns, and stock levels to optimize inventory accuracy. Build strong customer relationships through effective communication, product knowledge, and friendly service to encourage repeat business. Support dealership operations by performing basic vehicle diagnostics and mechanical troubleshooting when needed, ensuring parts compatibility with vehicle systems. Skills Extensive knowledge of automotive parts, accessories, and vehicle systems to assist customers accurately. Proven experience in automotive diagnostics, repair processes, or dealership environments is highly preferred. Strong negotiation skills to manage pricing discussions and resolve customer inquiries effectively. Excellent organizational skills for inventory management, stocking procedures, and order processing. Proficiency in Microsoft Office applications for record keeping and reporting purposes. Familiarity with CMMS software, POS systems, and retail math principles for sales transactions and inventory control. Bilingual or multilingual abilities are a plus to serve diverse customer bases better. Outstanding communication skills for client interaction, phone etiquette, and teamwork within the dealership setting. Knowledge of automotive repair procedures helps in understanding vehicle maintenance needs. Experience in retail sales or auto parts sales enhances your ability to meet sales targets confidently. Embark on a rewarding career where your mechanical aptitude meets exceptional customer service! We're committed to supporting your growth with comprehensive training opportunities in automotive parts management, repair processes, and sales techniques—making every day an opportunity to learn and excel.
Pay:
$16.90 - $30.71 per hour Expected hours: 40.0 per week
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance