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Ray Catena Mercedes-Benz
Auto Parts Counterperson
Career Insights for Parts Counter Representative
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Based on New Jersey data
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What they do
A Parts Counter Representative sells spare parts of the phone or the counter. May assist customers in finding the correct spare and replacement parts for a product. Acts as first point of contact for product orders of customers and suppliers.
$40,005 / year median in New Jersey
+11% projected growth
Job Description
Mercedes-Benz Dealership • Parts Counter Advisor •Experienced Parts Advisor preferred. We are committed to your success and future. We provide the opportunities, resources, and support you need to grow and develop professionally. We offer Factory and hands on training. Excellent compensation package as well as 401(k), vacation, sick, health, dental, vision plans, an on-site fitness gym, and more. Parts Advisors are responsible for assisting Technicians, Service Advisors, and customers in quoting, and selling replacement parts, accessories, and equipment. ? A positive, team-oriented work environment is expected, and encouraged. ? Medical, Dental and Vision Plans ? Paid Holidays ? 401(k) Plan Responsibilities for a parts advisor include, but not limited to: ? Working hand in hand with customers, service advisors, and technicians to provide accurate price quotes, and availability. ? Make every effort ensure our clients receive an exceptional customer experience. ? Ensuring all parts are billed and allocated correctly on Repair Orders, or Parts Invoices. ? Assist with daily inventory, receiving, stocking, and shipping. ? Assist in maintaining an accurate inventory utilizing DMS system tools and equipment. ? Referring to parts catalogs and MB software to precisely identify the correct part(s) for the make, model and year of vehicles being serviced. Job Requirements A positive attitude ! A team player who is focused on providing exemplary customer service Strong organizational skills and detail oriented Previous parts advisor experience or automotive experience is preferred. Mercedes experience is a plus. Reynolds & Reynolds Experience is a plus Understand basic automotive components and systems Ability to complete tasks in a fast-paced work environment Working knowledge of computers Be at least eighteen years of age Possess a valid in-state driver's license with a motor vehicle report and an acceptable safe driving record