Compensation and Benefits:

Compensation:

Hourly wage, adjusted based on experience.

Benefits:

Seasonal position eligible for a season pass for employee/dependents and privileges at several other resorts. Several discount programs (i.e. food & beverage, retail/rental, tickets, etc.) also available.

Job Summary:

The first member of the Guest Services Team to greet and direct guests, indoors and outdoors! This is a small, dynamic and fun team responsible for not only meeting but exceeding customer expectations. Guest Service Greeters will serve as the first point of contact to assist guests and troubleshoot their online purchases, helping to ensure a smooth transition from the parking lot to the lifts.

Summary of Key Responsibilities:

Responsibilities and essential job functions include but are not limited to the following: Answer questions and help direct guests for the best Beast experience Greet and assist guests with online purchasing outdoors and indoors Be an expert on the Killington Online Purchase process Troubleshoot and assist with ticket pick-up kiosk issues Help with Lost & Found items /process and with other tasks to support the department Maintain a clean and safe environment Assist with snow removal Job share in other areas at resort as needed

Basic Requirements:

High school education (including currently enrolled) Previous customer service experience preferred Must be able to stand for 6 hours, be able to perform some light lifting/bending Excellent verbal communication skills Ability to navigate mobile devices

Required Knowledge, Skills, and Abilities:

Ability to work independently and at times with little supervision Must be able to remain calm in a fast-paced environment Ability to work outdoors in a cold environment Work schedule will include holidays and weekends A love for helping others solve technical problems is a plus It is the policy of Killington/Pico Ski Resort Partners, LLC to provide equal opportunity and employment to all staff and applicants. No person shall be discriminated against in any condition of employment because of race, color, religion, ancestry, national origin, sex, sexual orientation, gender identity, place of birth, age, physical or mental condition, or any qualified individual with a disability or veteran status. 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