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Assistant Store Manager - Kierland Commons AZ
Career Insights for Retail Associate Manager
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Based on Arizona data
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What they do
A Retail Associate Manager assists the manager at a retail store, either an independent business or a store that is part of a large retail chain. Supervises sales associates and retail store operations. Reviews and monitors merchandise sales, inventory and prices, and directs advertising and promotions. May prepare work schedules and hire, train and evaluate sales associates. May supervise warehouse, cleaning, maintenance or security staff. Assists with resolving customer complaints.
$42,881 / year median in Arizona
+9% projected growth
Job Description
JOB OVERVIEW
The Assistant Store Manager is responsible for supporting the day-to-day retail operations of his / her applicable store inclusive of sales and service, team leadership and operational excellence.ROLES AND RESPONSIBILITIES
- Provide an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service
- Connect with in-store clients and develop / retain a following of repeat clients to drive sales
- Assist in developing and implementing strategies to drive sales and key performance indicators
- Assist in recruiting and training a team of support managers and client experience focused associates
- Train and coach team to meet and / or adhere to client service standards and company policies and procedures
- Create and manage in-store events, marketing initiatives and CRM activity to drive and reward repeat business
- Implement product and visual merchandising directives and techniques to maximize space and drive sales
- Manage inventory control procedures including product receipt, transfers and returns
- Manage and maintain store cleanliness and organization, including front of house and stock space
- Foster a work environment focused on teamwork and productivity
TECHNICAL COMPETENCIES
(Knowledge, Skills & Abilities)- Proficient in Microsoft Applications
- Proficient in point-of-sale (POS) systems
- Proficient in back-office operations management
- Proficient in visual merchandising
- Ability to recruit, train, manage and develop a team
- Ability to work effectively and collaboratively with cross-functional teams and stakeholders
- Ability to make decisions independently, or escalate when applicable
- Ability to work non-traditional hours; weekends, evenings and holidays
- Strong written and verbal communication skills
EDUCATION AND EXPERIENCE
- Bachelor's Degree in Business or related field preferred
- Minimum 3 years' experience in a client service-related capacity
- Minimum 2 years' experience in retail store management
PHYSICAL REQUIREMENTS / WORK ENVIRONMENT
(if applicable)- Work is performed in a retail environment / store
- Walk, sit, stand, bend, reach and move continually during working hours