About the Role The Assistant Manager plays a vital role in elevating store operations by driving sales, enhancing customer service, and coordinating daily tasks to create a seamless storage experience for our customers. What You'll Do Sales & Store Performance Drive sales by managing unit availability and retail inventory Ensure strong, consistent sales practices across phone, online, and in-person interactions Customer Experience Create a welcoming and professional environment for every customer Greet and assist customers promptly, both in person and over the phone Maintain high service standards and strong product knowledge Accounts & Operations Manage accounts receivable by following company procedures Communicate professionally with customers regarding payments and account status Support overall store operations and organization Additional Responsibilities Assist with day-to-day operational needs as assigned Schedule Four 10-hour shifts: 8:00 AM to 6:00 PM includes Saturday coverage What We're Looking For 2+ years of customer-facing experience (retail, hospitality, leasing, or similar) Strong communication and relationship-building skills Self-motivated and able to manage multiple priorities Detail-oriented with the ability to work independently Good judgment and decision-making skills Comfortable in a fast-paced, changing environment Proficiency in Microsoft Office Willing to complete a background check Valid Driver's License with clean driving record. Physical Requirements Ability to use computers, POS systems, and standard office equipment Ability to move throughout the property, including storage units and outdoor areas Ability to lift and move up to 50 lbs Compensation & Benefits From $17.00/hour (DOE) PLUS monthly incentives 96 Hours of Paid Time Off (PTO) in your first year Health, dental, vision plans Company-paid life insurance policy No-cost telemedicine plan 401(k) with company match (Traditional & Roth) after 30 days Company-paid financial wellness program Employee discount and rewards program

Pay:

$17.00 - $18.00 per hour

Benefits:

401(k) matching Dental insurance Flexible schedule Health insurance Paid time off Vision insurance Shift availability: Day Shift (Required)

Work Location:

In person