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LogHeads Home Center

Team Leader Sales

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Job Description

Team Leader Sales LogHeads Home Center - 3.0 Lancaster, KY Job Details Full-time $16.50 - $19.50 an hour 10 hours ago Benefits Employee discount Qualifications Phone communication Cross-selling Phone canvassing Sales strategy Workforce management Telemarketing Time management Client interaction via phone calls Full Job Description Telesales Manager Overall Purpose The Telesales Manager is responsible for leading, directing, and motivating a team of telesales representatives to achieve sales and revenue goals. This position will drive revenue growth through effective sales, follow-up, and upselling strategies while ensuring exceptional customer service and satisfaction. Leads are provided, with the ability and expectation to generate new business as well. Key Roles & Responsibilities Typical duties and responsibilities include, but are not limited to: Lead, supervise, coach, and motivate a team of telesales representatives to achieve individual and team sales goals. Utilize phone sales experience and proven sales techniques to drive revenue and increase customer conversions. Develop and implement effective sales strategies designed to increase revenue, customer engagement, and overall sales performance. Monitor and evaluate daily sales activity, providing coaching, recommendations, and best practices to improve results. Identify opportunities for upselling, cross-selling, and generating new business. Ensure a high level of customer service and satisfaction throughout the sales process. Communicate and collaborate effectively with customers, sales team members, and management. Demonstrate confidence and professionalism when interacting with clients both over the phone and in person. Coordinate employee schedules to ensure appropriate sales team coverage at all times. Utilize CRM systems and sales reporting tools to track performance, leads, customer activity, and sales results. Analyze sales data and trends to identify opportunities and develop strategies that drive revenue generation and continuous improvement. Help establish sales goals, monitor performance against those goals, and hold team members accountable for results. Qualifications & Skills Previous phone sales or telesales experience required. Proven leadership experience with the ability to supervise, lead, coach, and motivate sales personnel. Strong customer service, sales, communication, and interpersonal skills. Demonstrated ability to develop and implement effective methods for increasing sales. Strong organizational and time-management skills. Ability to analyze sales data and translate findings into actionable strategies. Experience using CRM systems and sales reporting tools. Ability to work independently while also collaborating effectively with customers, sales team members, and management. Professional, confident, and results-oriented approach to customer interactions. Equal Opportunity Employer LogHeads Home Center LLC is an Equal Opportunity Employer and is committed to employing a diverse workforce. All qualified applicants will receive consideration for employment
Pay:
$16.50 - $19.50 per hour Expected hours: 40.0 per week
Benefits:
Employee discount
Work Location:
In person

Benefits

  • Dental Insurance
  • Discounts/Reimbursements