Inside Sales Representative

MTM LLC - 4.6

West Springfield, MA Job Details Full-time $35,000 - $45,000 a year 6 hours ago Benefits Paid training Health insurance Dental insurance Vision insurance 401(k) matching Opportunities for advancement Qualifications Computer operation Interpersonal skills Client interaction via phone calls Full Job Description Launch Your Sales Career with a Growing Team Are you a great communicator who enjoys helping customers and thrives in a fast-paced, goal-oriented environment? Whether you're beginning your sales career or looking for your next opportunity, we provide the training, support, and career path to help you succeed. We are partnering with an industry-leading home improvement company to hire an Inside Sales Representative to help connect with homeowners who have already expressed interest in our products and services. This is a relationship-focused role where you'll speak with warm leads, educate potential customers, and schedule appointments for our outside sales team. No cold calling. No door knocking. Just quality conversations with interested homeowners. Previous sales experience is a plus, but we hire for attitude, work ethic, and coachability. What You'll Do As an Inside Sales Representative, you'll be the first point of contact for homeowners interested in learning more about our products. Your ability to build rapport, answer questions, and schedule qualified appointments will directly contribute to the success of our sales team.

Responsibilities Include:

Contact warm leads by phone, no cold calling. Build relationships with homeowners and identify their needs via phone call & email. Educate customers on our products and services. Schedule qualified appointments for our outside sales consultants. Maintain accurate customer records and notes within our CRM. Follow up with prospective customers in a timely and professional manner. Work closely with the sales team to ensure a seamless customer experience. Meet and exceed daily, weekly, and monthly appointment-setting goals. Participate in ongoing coaching, training, and team meetings. What We're Looking For We're looking for energetic, motivated individuals who enjoy talking with people and are driven by achieving goals.

Qualifications:

Excellent verbal and written communication skills. Strong customer service and phone etiquette. Positive attitude and coachable mindset. Self-motivated and goal-oriented. Comfortable working in a fast-paced environment. Ability to multitask and stay organized. Basic computer skills and willingness to learn CRM software. Experience in inside sales, appointment setting, customer service, call centers, retail, hospitality, or collections is a plus, but not required. Candidates from customer service, retail, hospitality, restaurants, banking, telecommunications, insurance, call centers, and other people-focused backgrounds are encouraged to apply. Compensation Competitive Base Salary Performance Bonuses Monthly Incentives Paid Training Rapid Advancement Opportunities Expected First-Year Earnings $35,000-$45,000 Top performers regularly exceed their earnings goals through performance incentives and advancement opportunities. Why Join Our Team? We believe our people are our greatest investment. You'll receive hands-on training, ongoing coaching, and the tools needed to build a successful career in sales. Many of our leaders began in entry-level positions and advanced through performance, dedication, and a commitment to personal growth. If you're looking for a company that values hard work, rewards results, and offers real career advancement, we'd love to meet you.

Apply Today Job Type:

Full-time Pay:

$35,000.00 - $45,000.00 per year

Benefits:

401(k) matching Dental insurance Health insurance Paid training Vision insurance

Work Location:

In person