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Acro Service Corp

Field Test Technician

Career Insights for Technical Sales Specialist

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What they do

A Technical Sales Specialist sells technology products or services for a company and provides specialized technical assistance for customers. May assist with product installation, training for users, maintenance and repairs or upgrades. May travel within a sales district or region to meet with business customers and maintain technology products or service contracts.

$95,465 / year median in Iowa

-12% projected decline

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Job Description

Field Test Technician

Acro Service Corp


  • Waterloo, Iowa

CONTRACTOR

$40-$45/hr

Updated 09/02/2026

Job Description

Job Summary

Provide product technical support to PV&V field teams, channel partners, customers on complex product problems while developing channel partners' technical and Customer Support capability. May serve as a resource to other Product Support Representatives, Engineering, and / or Quality Improvement Teams, etc.

Duties:

Following the Problem Resolution Process, takes a lead role in troubleshooting and solving complex problems for field teams, channel partners, or customers using advanced diagnostic skills, and systems and tools to access all existing published information. Under the framework of established processes, takes a lead role in analyzing data from multiple sources and works through cross-functional teams to resolve technical problems on new products. May develop and author solutions/bulletins for complex problems that can be utilized by field teams or channel partners. Provide assistance in gathering identified parts needed for production intent updates.

May travel to the field to provide problem resolution on complex problems or update machines with experimental or production intent parts. (Periodic travel is required throughout US/Canada - approx. 10-20%)

what type of technical experience

  • Strong understanding of diesel engine diagnostics including electrical and aftertreatment systems
  • Must have the electrical diagnostic background
  • Knowledge of Battery Electric Vehicle Systems.
    - software familiarity
    Microsoft office and Teams
    Will use propriety diagnostic tools/applications, so must be technically adept.
    Requirements
    Will consider more entry level candidates recently coming from an Ag. Tech school or similar (at market appropriate rate).
    - Education requirement
  • Minimum two-year degree in one of the following degrees or a combination of above skills and applicable work experience: Electrical Engineering Technology, Diesel Power Technology, Manufacturing Engineering Technology, Technology Management.

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