Service Advisor

At Ojai Valley Imports, we truly are customer focused. This is why we look for individuals that not only have customer service knowledge and experience, but those who enjoy helping others. We are seeking a success oriented customer service adviser who will work passionately towards assisting and educating customers on options available, to provide customer assistance and deliver a positive automotive experience. The customer service adviser is responsible for selling and servicing customers within the automotive center by maintaining knowledge of product and services.

Job Duties/Responsibilities:

Recommend vehicle repair and maintenance to customer and promote sale of products and services mutually beneficial to customer and our shop Build relationships with customers to promote repeat and referral service business Build Customer Satisfaction & Loyalty Energetic responsiveness to every customer, on the phone and in the shop Solutions oriented selling Involvement in every aspect of the shop operation. Continuously learns new technical information and techniques in training sessions in order to stay of the rapidly changing automotive technology world.

Required Skills:

2-3 years of Retail Sales preferred Must have a valid driver's license Pre-employment drug test and background check will help assure we build teams of people who can best work with others and serve customer needs.

Preferred Skills:

Solutions oriented sales experience Automotive Experience Retail experience Why consider Ojai Valley Imports?

• 5-day work week
• NO Saturdays or Sundays, our Writers make great pay without cutting into family or personal time
• Efficient 8 bay shop
• Newer, well-maintained equipment
• Plenty of room and lifts for our Techs
• Well-lighted work areas
• All the latest software
• Professional Technicians that understand and respect our Writers
• Our customers trust our shop so we always have plenty of good business year-round
• Even if YOU have never worked in an independent shop, we invite you to talk to us and find out more about our shop, our work and our area!

Our benefits include:

• Incentive Based Compensation
• 401(K) Retirement Plan with Percentage Match!
• Paid Vacation
• Paid Holidays
• Provided Uniforms
• Continued Paid Training
• Contact Us For Details!

Education Requirements:

HS Graduate or Equivalent License/Certificate Required:

Yes Driver's License Required:

Yes Age Requirement:

18+

Job Type:

Full-time Pay:

$70,000.00 - $100,000.00 per year

Benefits:

401(k) Employee discount Professional development assistance

License/Certification:

Driver's License (Required) Ability to

Relocate:

Ojai, CA 93023: Relocate before starting work (Required)

Work Location:

In person