Legal Case Manager Tijerina Legal Group, P.C. - 3.2 McAllen, TX Job Details Full-time $15 - $18 an hour 19 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Life insurance Qualifications Bilingual Spanish Microsoft Outlook Multitasking Customer service Writing skills In-person customer service Microsoft Office Bachelor's degree Case management Typing Grammar Experience Full Job Description Who We Are At Tijerina Legal Group, we are dedicated to helping individuals in our community recover after life-changing accidents. Our team has supported thousands of clients across the Rio Grande Valley in getting the medical care they need and the compensation they deserve. We strive to be a guiding light for our community by providing strong, compassionate legal representation and holding negligent parties accountable. About the Role Tijerina Legal Group is seeking a driven, organized, and client-focused Legal Case Manager to guide personal injury clients through every stage of their case. This role is critical in ensuring clients receive excellent service, cases move efficiently, and attorneys are fully supported. You will serve as the primary point of contact for clients—helping them navigate the legal and medical process after an injury, while maintaining accurate case records and ensuring deadlines are met. Key Responsibilities Manage a high-volume caseload from intake through resolution Serve as the main point of contact for clients, providing updates and support Guide clients through medical treatment and case requirements Maintain detailed case notes, documentation, and checklists Track deadlines, appointments, and required filings Organize and manage case files Communicate with attorneys, medical providers, and internal staff Prepare basic legal documents and assist attorneys as needed Ensure compliance with firm processes, timelines, and legal procedures Identify inefficiencies and contribute to process improvements Must-Have Qualifications Bachelor's degree or related experience Strong writing, grammar, and communication skills Proficiency in Microsoft Word, Outlook, and general computer systems Strong typing skills Fluent Spanish speaker Excellent organizational and multitasking abilities Strong follow-up and attention to detail Ability to work under pressure and handle demanding client situations Problem-solving mindset with the ability to think independently Team-oriented with a strong work ethic Reliable transportation, clean driving record, and valid auto insurance No criminal record Preferred Qualifications 6 months - 1 year experience in a personal injury law firm Prior case management experience Familiarity with legal processes and documentation Experience with calendaring, scanning, faxing, and phone systems Strong customer service and client advocacy skills

Core Competencies Case Management:

Ability to manage and prioritize a high-volume caseload while keeping files accurate and up to date

Client Communication:

Professional, timely communication that ensures a positive client experience

Legal Documentation & Compliance:

Ability to prepare and review documents while adhering to deadlines and legal standards

Organization & Detail Orientation:

Strong systems for tracking tasks, deadlines, and case progress Key Performance Metrics Client engagement and responsiveness Number of cases successfully closed Revenue generated from case resolutions Ideal Candidate Profile The ideal candidate is: Highly organized and detail-oriented Compassionate and client-focused Self-motivated and proactive Adaptable, resilient, and solution-driven A strong communicator who thrives in a fast-paced environment Work Environment & Culture At Tijerina Legal Group, we believe this role is life-changing and character-building. You will grow professionally and personally while making a meaningful difference in clients' lives after injury.

Pay:

$15.00 - $18.00 per hour

Benefits:

401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance

Education:

Bachelor's (Preferred)

Language:

Spanish (Required) Ability to

Commute:

McAllen, TX 78501 (Preferred)

Work Location:

In person