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Team Tech Guru

Onsite IT Support - Flexible Weekly & On-Demand Visits

Career Insights for Technical Support Engineer / Analyst

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Scorecard

Based on Michigan data

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What they do

A Technical Support Engineer or Analyst provides technical support as a part of an organization's information technology department, or assists customers with technical issues related to computer or technology products. Helps to maintain company computer and phone networks and troubleshoot problems Helps clients diagnose and solve computer or technology system problems.

$54,211 / year median in Michigan

-2% projected decline

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Job Description

Onsite IT Support - Flexible Weekly & On-Demand Visits at Team Tech Guru Onsite IT Support - Flexible Weekly & On-Demand Visits at Team Tech Guru in Oakland, Michigan Posted in about 6 hours ago.

Type:

full-time

NO RELOCATION. LOCAL CANDIDATES ONLY.

We are seeking an experienced IT professional to provide onsite support at a customer location in Rochester Hills, MI. This role involves up to 2 scheduled visits per week, and occasional on-demand visits as needed (approximately 8 to 10 hours per week).

Key Responsibilities:
  • Perform onsite desktop and network troubleshooting.
  • Assist with hardware setup, software installations, and system updates.
  • Maintain inventory and documentation of IT assets.
  • Collaborate with a remote IT team for guidance when necessary.
Requirements:
  • Reliable transportation for travel to Rochester Hills, MI.
  • Must be available during regular business hours.
  • Strong technical skills in desktop support, networking, and familiarity with various productivity tools (Office 365, CRM systems like Salesforce).
  • Ability to work independently and professionally onsite.
  • No remote work - all tasks must be performed in person.
  • Must be able to lift up to 50 lbs to move equipment in rare occasions.
  • Ability to work independently and professionally onsite.
Ideal Candidate:
  • Experience with a wide range of customer environments especially SMB and Mid-Market segments.
  • Senior Level experience (not entry-level) and comfortable handling a range of IT issues.
  • Independent IT consultant or freelancer with an existing client base looking for extra hours.
To Apply:

Please send your resume, qualifications, and desired hourly rate for consideration. Phone screenings will be conducted for qualified applicants.