A Technical Support Engineer or Analyst provides technical support as a part of an organization's information technology department, or assists customers with technical issues related to computer or technology products. Helps to maintain company computer and phone networks and troubleshoot problems Helps clients diagnose and solve computer or technology system problems.
Bellevue, WA Job Details $60,000 - $70,000 a year 6 hours ago Benefits Paid parental leave Paid holidays Disability insurance Health insurance Dental insurance Parental leave Vision insurance 401(k) matching Life insurance Qualifications Customer communication Cloud Logging Linux support Software deployment .NET Core Automation software IT system monitoring English Operating system updates Patch management Cloud service support Computer management Azure AD Operating system security System deployment Windows support Cloud automation Access control management Desktop administration Cloud monitoring Customer service problem-solving PowerShell Shell Scripting Active Directory management System performance monitoring Full Job Description Role description This role provides technical support in Azure Monitoring and Automation Space to Microsoft customers partners internal staff andor others on critical issues experienced with Microsoft technologies A Support Engineer is responsible for providing quality support for Azure Monitoring and Automation with a high degree of customer happiness provide responsive and reliable technical solutions and information to Microsoft customers Azure Monitoring and Automation includes the following technical areas Azure Automation Azure Log Analytics Azure Monitor s and Essentials Azure Application Insight 4 years of experience in systems deployment admin network operations software support Cloud or IT Consulting Required Skills Strong knowledge on Windows Linux OS Client Server knowledge understanding of Cloud services Azure Azure Active Directory Azure Automation Runbook Management PowerShell TCPIP and HTTP Preferred Strong Linux Windows OS Knowledge Linux Windows Update Patching Management Having certifications on AZ900 Microsoft Azure Fundamentals and AZ104 Microsoft Azure Administrator is a plus System Administration Configuration of Windows and Linux Operating systems Windows and Linux Event LogsSyslogs Analysis Patch and Security Update Management Performance analysis using built in performance counters Network connectivity for both private and public networks Conceptual knowledge of Azure Active Directory Security and Access Control Automating Operating System tasks through the use of PowerShell scripting Good Communication Skills spoken and written English Recent work experience in a customer facing role Strong problem solving skills includes troubleshooting problem analysis and resolution good judgment decision making ability
Time of Operation :
This track will be in a 24x7 shift model. Therefore, candidates should be flexible to work during holidays and weekends as per the roster.
Mandatory Requirement:
Applicants must possess a current, valid U.S. Passport. Candidates who do not meet this requirement will not be considered.
Skills Mandatory Skills :
.Net Core Other details Actual compensation within the range will be dependent upon the individual's skills, experience, performance and internal equity. Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree ("LTIM"):
Benefits and Perks:
Comprehensive Medical Plan Covering Medical, Dental, Vision Short Term and Long-Term Disability Coverage 401(k) Plan with Company match Life Insurance Vacation Time, Sick Leave, Paid Holidays Paid Paternity and Maternity Leave The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation.
Disclaimer :
The compensation and benefits information provided herein is accurate as of the date of this posting. LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.
Benefits Compensation range:
$60,000.00 to $70,000.00 per year About LTM LTM is an AI-centric global technology services company and the Business Creativity partner to the world's largest and most disruptive enterprises. We bring human insights and intelligent systems together to help clients create greater value at the intersection of technology and domain expertise. Our capabilities span integrated operations, transformation, and business AI — enabling new ways of working, new productivity paradigms, and new roads to value. Together with over 87,000 employees across 40 countries and our global network of partners, LTM — a Larsen & Toubro company — owns business outcomes for our clients, helping them not just outperform the market, but to Outcreate it. Please also note that neither LTM nor any of its authorized recruitment agencies/partners charge any candidate registration fee or any other fees from talent (candidates) towards appearing for an interview or securing employment/internship. Candidates shall be solely responsible for verifying the credentials of any agency/consultant that claims to be working with LTM for recruitment. Please note that anyone who relies on the representations made by fraudulent employment agencies does so at their own risk, and LTM disclaims any liability in case of loss or damage suffered as a consequence of the same.
