SAP S/4HANA OTC Functional Lead

Hi Professionals, Greetings from

VegaIntellisoft Role :

SAP S/4HANA OTC

Functional Lead Location :

Dearborn, MI (Hybrid)

Duration :

Full time

Experience :

10+ years needed Overview /

Summary:

We are seeking an experienced

SAP S/4HANA

Functional Lead to oversee Order-to-Cash (OTC) processes, including order management, pricing, invoicing, and billing. This role is responsible for driving functional design, ensuring end-to-end quality across implementation phases, and enabling efficient sales execution and revenue processes.

Key Responsibilities:

Own end-to-end OTC design including order management, pricing, delivery, billing, returns, and customer service processes Define and enforce standardized sales processes while managing approved regional variations Establish and monitor OTC KPIs such as order cycle time, billing accuracy, and dispute resolution timelines Lead solution design for sales documents, pricing procedures, billing processes, and credit/debit flows Collaborate with Finance to ensure alignment with revenue recognition, tax, and compliance requirements Create and review functional specifications for enhancements, integrations, and outputs Coordinate with cross-functional teams including Finance, customer data governance, and portal integrations Validate end-to-end system integrations (EDI, middleware, tax engines, payments) Define reporting requirements and ensure controls, audit trails, and approval processes are in place Partner with security teams on role design and segregation of duties Lead UAT strategy, execution, and defect resolution for OTC processes Oversee data readiness including customer master, pricing conditions, and transactional data migration Define and execute cutover activities and support go-live readiness Lead hypercare activities and post-go-live stabilization Support change management by reviewing training materials and driving user adoption Act as SME for OTC design decisions and manage stakeholder communication, risks, and dependencies

Required Qualifications:

Bachelor s Degree 7-12+ years of experience in sales operations/OTC and/or SAP Sales functional leadership 1-2+ years of

SAP S/4HANA

implementation experience (or ECC to S/4HANA transformation) with OTC ownership Strong knowledge of pricing, order management, delivery, and billing processes

SAP S/4HANA

Sales functional expertise with understanding of configuration impacts Experience leading UAT and managing quality gates Integration awareness (EDI, middleware, tax/payment interfaces) Strong cross-functional collaboration with Finance, Supply Chain, and data teams Ability to drive fit-to-standard decisions and manage scope effectively Strong communication skills for executive-level reporting and decision-making Experience with Settlement Management/Rebates, Output Management (BRF+), and Fiori apps Exposure to

SAP SD/VMS

processes and system integrations Experience with complex pricing structures