Job Description This position provides support to the Enforcement Division by reviewing and updating policies, procedures, and workflow processes, and maintaining standardized forms to ensure consistency and efficiency. Gathers information on enforcement activities and division metrics for leadership, and responds to inquiries regarding department operations, rules, and legislative changes. Supports Enforcement operations by reviewing and processing applications and returned files, and coordinating follow-up research as needed. Serves as project support for the Direct-to-Consumer Shipping program, assisting with data tracking and program development, oversees the division's vehicle fleet operations, and assists with staff training and professional development initiatives. For the full position description click here L ARA is proud to be Michigan Veteran's Affairs Agency (MVAA) Gold Level Veteran-Friendly Employer For more information about our department, visit us at www.michigan.gov/lara , LinkedIn , Facebook , and YouTube . The use of artificial intelligence (AI) software of any kind is prohibited in all areas of the selection process; including, but not limited to, responses to application questions, and responses to interview questions or exercises. Any applicant that is suspected of using AI software for any portion of the selection process may be screened out. Required Education and Experience Education Education typically acquired through completion of high school Experience Departmental Technician 7 One year of experience performing administrative support activities equivalent to the 7-level in state service. Departmental Technician 8 One year of experience performing administrative support activities equivalent to the 8-level in state service. OR One year of experience as a technician or paraprofessional equivalent to the entry level in state service. Departmental Technician E9 One year of experience as a supervisor of administrative support activities equivalent to the 9-level in state service. OR One year of experience performing administrative support activities equivalent to the 9-level in state service. OR Two years of experience as a technician or paraprofessional, including one year of experience equivalent to the intermediate level in state service. Alternate Education and Experience Departmental Technician 7 Completion of two years of college (60 semester or 90 term credits) may be substituted for the experience requirement. Departmental Technician 8 Possession of a Bachelor's degree may be substituted for the experience requirement. Departmental Technician E9 Possession of a Bachelor's degree and one year of job-related experience may be substituted for the experience requirement. Additional Requirements and Information View the entire job specification at: https://www.michigan.gov/mdcs/-/media/Project/Websites/mdcs/JOBSPECS/D/DepartmentalTechnician.pdf Accommodations If you require a reasonable accommodation to participate in the application or selection processes, please contact the ADA coordinator for the agency that posted this position vacancy.