Network Operations Center Technician FirstDigital Telecom - 2.8 Draper, UT Job Details Full-time $15 - $20 an hour 1 day ago Benefits Health savings account Health insurance Dental insurance 401(k) Flexible spending account Paid time off Vision insurance 401(k) matching Life insurance Qualifications Telecommunications network troubleshooting Customer communication IT operations CCNA Network infrastructure Networking equipment (troubleshooting support) IP networking Customer service problem-solving Full Job Description FirstDigital is a locally owned and operated telecommunications provider. We are looking for a Junior Network Engineer to help with day-to-day operations, tasks and maintenance. This individual will assist with customer network issues and maintain the computers, network, and servers required for internal operations.

Responsibilities:

• Provide technical assistance and first level trouble resolution for customers.
• Provision new orders for voice and Internet services.
• Manage and support network elements with normal maintenance and updates.
• Manage internal servers with regular maintenance, software updates, etc.

Requirements:

• Strong understanding of IP subnetting.
• Strong understanding of network troubleshooting
• CCNA or equivalent level experience
• Demonstrated ability to troubleshoot network level issues
• Strong customer service skills
• Ability to work on-call as needed.

We are an Equal Opportunity Employer and participate in E-Verify.

Job Type:

Full-time Pay:

$15.00 - $20.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Vision insurance Application Question(s): Are you able to participate in an on-call rotation?

Work Location:

In person