BMC Remedy Developer Hybrid in Remote, MN, US

• Posted 4 hours ago

• Updated 4 hours ago Contract Independent Contract W2 On-site $50- $60 an hour Fitment Dice Job Match Score™ 🔢 Crunching numbers... Job Details Skills Tier 1 Service Management IT Service Management Workflow Database Oracle EBS Medicaid Operational Risk Documentation Reasoning BMC Remedy PL/SQL Scripting PPO UPS Legal Insurance Collaboration Teamwork Tier 1 Service Management IT Service Management Workflow Database Oracle EBS Medicaid Operational Risk Documentation Reasoning BMC Remedy PL/SQL Scripting PPO UPS Legal Insurance Collaboration Teamwork Summary Senior BMC Remedy Developer to support and enhance a highly customized Remedy based application used as a 24x7 Tier 1 contact center platform supporting state Medicaid programs. This is not a traditional ITSM or out-of-the-box Remedy role. The application has been heavily customized over many years and uses Remedy as the foundation for mission-critical business workflows well beyond standard Incident, Change, Asset, or Service Management functionality. Candidates whose Remedy experience is primarily configuration, administration, or implementation of standard ITSM modules are unlikely to be successful in this environment. The strongest candidate will be a hands-on developer who can enter a mature, inherited codebase, understand the intent behind existing Remedy workflows and database logic, troubleshoot production issues, and safely extend functionality across Remedy, Oracle, scripting, and integration layers. The ability to read, understand, and reason through existing logic is one of the most important requirements for this role.

Business / Platform

Context This platform supports Medicaid contact center operations and is considered an access-to-care critical system. It operates 24x7, and production outages can affect members' ability to access medication while also creating contractual and operational risk for Prime. The environment includes a mature, highly customized codebase that has been built and evolved over decades by a small, experienced development team. Documentation may not always fully explain why existing logic was implemented a particular way, making strong technical reasoning and code comprehension essential. Approximate Technical Mix ? 60% BMC Remedy development ? 20% Oracle

SQL / PL-SQL

? 20% scripting, APIs, integrations, and supporting technologies

Benefits:

York Solutions Offers a generous benefits package for eligible full-time employees: BCBS Medical with 3 Plans to choose from (PPO and High deductible PPO plans with Health Savings Program) Delta Dental plan with 2 free cleanings and insurance discounts Eye Med Vision with annual check-ups and discounts on lens Life and Accidental Death Insurance paid by company John Hancock 401(k) Retirement Plan with discretionary company match Voluntary Insurance programs such as: Hospital Indemnity, Identity Protection, Legal Insurance, Long Term Care, and Pet Insurance. Flexible work environment with some remote working opportunities Strong fun and teamwork environment Learning, development, and career growth Employers have access to artificial intelligence language tools ("AI") that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id:

york

Position Id:

AK9142926

Posted 4 hours ago