Position Title :

IT Systems Analyst Pay Rate :

$80,000 to $90,000 DOE (Exempt) Reports to:

IT Manager Position Summary :

The IT Systems Analyst is responsible for managing, maintaining, and supporting the organization's IT infrastructure, including networks, servers, operating systems, hardware, software, and Microsoft cloud services. This position helps ensure a secure, reliable, and efficient technology environment that supports business operations

Key Duties/Responsibilities:

Tasks/ Responsibilities including but not limited to:

• Maintain and support the organization's computer networks, servers, systems, and IT infrastructure.
• Administer Microsoft Windows Server, Active Directory, Group Policy, DNS, and DHCP .
• Manage users, computers, security groups, permissions, and access controls within Active Directory and Microsoft Entra ID .
• Administer and support Microsoft 365 , including Exchange Online, Teams, SharePoint, and OneDrive.
• Manage Microsoft 365 user accounts, licenses, shared mailboxes, distribution groups, and permissions.
• Support Microsoft Entra ID , including MFA, Conditional Access, authentication, SSO, and identity management.
• Administer and support Microsoft Intune for device enrollment, configuration, compliance, application deployment, and endpoint management.
• Support Microsoft Defender security solutions, monitor alerts, investigate suspicious activity, and assist with remediation.
• Manage endpoint security controls including BitLocker, antivirus, firewall policies, and security baselines .
• Configure, maintain, and troubleshoot routers, switches, firewalls, wireless networks, VPNs, and network connectivity.
• Monitor network and system performance and troubleshoot hardware, software, server, and connectivity issues.
• Provide technical support to end users for computers, Microsoft 365, phones, printers, networks, VPNs, and business applications.
• Support employee onboarding and offboarding, including accounts, devices, applications, licenses, and access permissions.
• Implement and maintain cybersecurity policies and controls to protect company systems and data.
• Review system, security, and audit logs when troubleshooting or investigating incidents.
• Maintain backup and disaster recovery systems and perform periodic recovery testing.
• Use PowerShell and other administrative tools for troubleshooting, reporting, and automation.
• Coordinate with third-party vendors and technology partners for infrastructure and support needs.
• Evaluate and recommend system upgrades, security improvements, and infrastructure enhancements.

Maintain accurate documentation of network configurations, systems, procedures, security controls, and IT assets.

Skills and Abilities:

• Working knowledge of Windows Server, Active Directory, Group Policy, DNS, and DHCP .
• Familiarity with Microsoft 365, Entra ID, Intune, Defender, Exchange Online, Teams, SharePoint, and OneDrive .
• Understanding of MFA, Conditional Access, identity management, endpoint security, and cybersecurity principles .
• Knowledge of networking technologies including TCP/IP, VLANs, routing, switching, VPNs, Wi-Fi, and firewalls .
• Fundamental knowledge of Cisco networking technologies.
• Familiarity with PowerShell and Microsoft administrative tools.
• Strong troubleshooting and analytical skills.
• Strong written and verbal communication skills.
• Ability to work independently and manage multiple priorities.
• Strong customer service and documentation skills.
• Familiarity with client/server management and monitoring tools. Education and Experience
• Bachelor's degree in computer science, Information Technology, Information Systems , or a related field; equivalent experience may be considered.
• Experience in systems administration, network administration, or IT infrastructure support.
• Experience with Windows Server, Active Directory, Microsoft 365, and Entra ID .
• Experience with Intune, Defender, Group Policy, DNS, DHCP, and PowerShell is preferred.
• Experience with Cisco switches, routers, firewalls, and enterprise networking is preferred.
• Certifications such as Microsoft certifications, CCNA, CompTIA Network+, or CompTIA Security+ are preferred.

Working Conditions/Job Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Job Type:

Full-time Pay:

$80,000.00 - $90,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Vision insurance

Education:

Bachelor's (Required) Ability to

Commute:

Chino, CA 91710 (Required)

Work Location:

In person