Veterinary Client Care Specialist

Veterinary Client Care Specialist (CSR) - Join a Concierge Practice Southlake, TX The Vet Gal and Guys Full-Time | 4 Days/Week | No Weekends Looking for Something Better? If you're an experienced veterinary CSR who: Feels burned out by chaos at the front desk Is tired of being understaffed or unsupported Wants to actually connect with clients instead of rushing them This may be the opportunity you've been waiting for. Who We Are The Vet Gal and Guys is a concierge-style mobile veterinary practice serving Southlake, Colleyville, Westlake, and Trophy Club.

We do things differently:

No packed waiting rooms No constant interruptions No weekend grind Instead, we focus on: Thoughtful scheduling High-quality medicine Exceptional client experience The Role We're looking for an experienced Veterinary Client Care Specialist who wants to be part of a professional, high-performing team . In this role, you will: Communicate with clients via phone, text, and email Schedule appointments and coordinate mobile visits Help guide clients through their pet's care Work closely with doctors and technicians to ensure smooth operations What Makes This Role Different 4-day work week (yes, really) No weekends Supportive, team-oriented culture Clients who value your time and expertise A practice that prioritizes quality over volume What We're Looking For Experienced Veterinary CSR or clinic experience preferred Strong communication skills Organized and detail-oriented Calm, professional, and client-focused Compensation & Benefits Competitive pay based on experience Health insurance Paid time off Employee pet care discounts Continuing education opportunities If You're Thinking About Making a Change… You don't need to be actively job hunting to explore a better opportunity. Apply confidentially—we'd love to have a conversation.

Pay:

$16.00 - $20.00 per hour

Benefits:

Continuing education credits Employee discount Health insurance Paid time off

Experience:

Veterinary terminology: 3 years (Required) Ability to

Commute:

Southlake, TX 76092 (Required)

Work Location:

In person