A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
Front Desk Receptionist Regen Revolution Arvada, CO Job Details Full-time From $23 an hour 1 hour ago Benefits Free parking Health insurance Dental insurance Paid time off Vision insurance Employee discount Retirement plan Qualifications Customer communication High school diploma or GED Medical receptionist Full Job Description Front Desk /
Receptionist Pay:
From $23.00 per hour
Job Type:
Full-time Work Location:
In person Position Summary As the Front Desk / Receptionist, you will support the effective daily operation of the clinic and play a key role in patient engagement and retention by communicating with patients throughout their experience with our office. This is a highly patient-facing role that requires strong organization, attention to detail, and the ability to multitask in a fast-paced environment. You will be responsible for welcoming patients into the clinic, collecting payments, managing paperwork, assembling patient charts, and creating an overall remarkable experience. As one of the first points of contact for patients entering the building, it is essential that you present yourself in a professional manner that positively represents the clinic at all times. This role is a key part of the daily clinic workflow and requires consistent, on-site presence to support patient care and front desk operations. About Regen Revolution MISSION To revolutionize healthcare using regenerative treatments to optimize the way our patients look, feel, and function. VISION Leading Colorado in delivering natural, healthy solutions for people to regenerate their bodies, unwind the aging process, and live the lives they love. Core Values Alignment, Accountability, Discipline, Inspiration, Transparency, Results-Oriented, Professionalism Performance Objectives Schedule care plans for new patients and follow-up appointments Prepare the waiting room and facilities for patient arrival and end-of-day reset to set the next day up for success Greet patients and manage new patient intake, including creating a welcoming environment, check-in, paperwork completion and verification, collecting payments, and scanning/updating patient information (insurance, ID, etc.) Ensure all patients are appropriately processed at the conclusion of treatment Maintain patient charts in an organized, accurate, and compliant manner Answer incoming calls and make outbound calls while documenting notes and messages Educate patients on clinic services and treatment offerings Consistently deliver a high level of personalized customer service with a positive, professional, and helpful attitude Cross-train in additional administrative or clinic support areas (approximately 10% of the role) to support overall clinic operations and coverage as needed Assist with light cleaning, organization, and general office upkeep as needed to maintain a clean, welcoming environment, including occasional support with office projects Capabilities & Key Competencies Ability to multitask effectively in a fast-paced environment Exceptional interpersonal skills and ability to connect with patients and team members Self-starter who can work independently while also collaborating within a team Strong oral and written communication skills Ability to plan, organize, prioritize, and streamline tasks Team-oriented mindset with a collaborative approach Professional demeanor in attitude and appearance at all times Ability to learn and effectively use internal systems, processes, and platforms Alignment with and ability to communicate the clinic's mission, vision, and core values Desire to take initiative and work toward personal, professional, and financial growth Education & Experience High school diploma required 1-2 years of experience in reception, customer service, sales, or a related field required Experience in a medical or multi-provider practice preferred Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this We are interviewing immediately and hiring right away. Candidates must currently live in the area, as in-person interviews are required.
Job Type:
Full-time Pay:
From $23.00 per hour
Benefits:
Dental insurance Employee discount Free parking Health insurance Paid time off Retirement plan Vision insurance
