Come Join Our Team! New Outlook Counseling is looking for a friendly, dependable Part-Time Front Desk & Support Staff member to join our team! Our front desk team is an important part of creating a welcoming experience for our clients. You'll often be the first person they talk to on the phone or see when they walk through the door, so we're looking for someone who is warm, professional, dependable, and genuinely enjoys helping people. If you're someone who is comfortable talking with people, can stay organized when things get busy, and knows how to keep things professional while still having a sense of humor, you might be a great fit for our team. The Schedule This is a part-time position , primarily working: Late afternoon/early evening hours, beginning around 3:30 PM Friday daytime hours Occasional PRN coverage as needed The exact schedule will depend on office needs and your availability. Reliability and consistent attendance are important for this position. What You'll Be Doing Your day-to-day responsibilities will include: Greeting clients and making them feel welcome Answering phones, monitoring email and responding to client questions/messages Scheduling, rescheduling, and canceling appointments Helping keep the office clean, organized, and welcoming; completing general administrative and office tasks Protecting client confidentiality and following HIPAA, applicable laws and regulations, and New Outlook Counseling policies Maintaining appropriate professional boundaries in all client interactions Helping support our therapists and the overall flow of the office What We're Looking For We're looking for someone who is: Friendly, approachable, and professional Empathetic and comfortable working with people from a variety of backgrounds Dependable, punctual, and responsible Comfortable communicating with clients both in person and over the phone Organized and able to stay on top of routine tasks Respectful of confidentiality and professional boundaries Comfortable using a computer and willing to learn our scheduling and electronic health record systems Able to work independently while also being a good team player Previous experience in a medical, mental health, healthcare, or professional office setting is a plus, but it is not required. We're happy to train the right person. Why New Outlook? We're proud of the culture we've created at New Outlook. We're a supportive, collaborative work family where we value teamwork, respect, communication, and, yes, a little laughter along the way. We care about doing good work for our clients, but we also believe that the people doing the work matter. We want our staff to feel comfortable asking questions, sharing ideas, and being themselves. And of course, there's office swag and candy. Because those things matter too. New Outlook Counseling is proudly female founded and owned. Interested? If this sounds like a good fit for you, we'd love to hear from you! Please send your resume along with a brief description of your availability for late afternoons, evenings, and Fridays to: admin@newoutlookcounseling.org

Equal Opportunity Employer:

New Outlook Counseling is committed to providing an inclusive and professional workplace and considers qualified applicants without regard to legally protected characteristics.

Work Location:

In person