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AO
Associates of Otolaryngology of NJ
ENT Front Desk Receptionist
Entry-Level JobVerifiedNo experience needed
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Based on New Jersey data
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$38,335 / year median in New Jersey
+6% projected growth
Job Description
Associates in Otolaryngology of NJ is seeking a front desk receptionist with experience for our busy West Orange, NJ office. This is a full-time position with various schedules from 8:00 a.m. to 6:00 p.m., Monday
- Friday. Good customer service skills and must enjoy working with the public. For this position to be a good fit, there are a few qualities we require candidates to possess: Basic computer literacy skills
- MS Office (Word, Excel, Outlook). We will train to use our user-friendly data Office Management Software, Excellent oral and written communication skills Well-versed in the English language with good articulation and volume
- Many of our patients are hearing-impaired and you may be asked to speak up or repeat yourself, especially over the phone. Patience and politeness
- Again, you may be asked to repeat yourself often or need to speak slowly and clearly, while being understanding and compassionate of others' disabilities. Courtesy and a caring, pleasant demeanor
- Essential as you will be the first person our patients see when they arrive, or speak to when they call Attention to detail
- To ensure we provide optimal care and keep accurate records Ability to establish and maintain a professional rapport with patients and co-workers Effectively handle multiple incoming telephone lines with the ability to answer general questions and schedule appointments.
Education and Experience:
High School Diploma or equivalent. Experience in an office environment with an emphasis on customer interaction. Knowledge of electronic medical records or experience with billing is a plusPay:
$17.00- $23.