Find & Apply For Customer Service Representative Jobs in Canandaigua, New York

We have an excellent

DIRECT HIRE

opportunity in

CANANDAIGUA!

Do you enjoy working with people, solving problems, and thriving in a fast-paced environment? We're looking for an energetic and customer-focused team member to join our clients rental and sales counter team. In this role, you'll help contractors, businesses, and homeowners find the equipment and supplies they need to get the job done. Every day offers new challenges, customer interactions, and opportunities to make a direct impact on their customers' success. Duties Act as the front line customer service provider and "first impression officer" by warmly greeting the customer whether by phone or walk-in. Writes contracts , process reservations, and assigns equipment Quotes rental rates during the phone conversation (one call resolution). Product expert and consultant to the customers Handles small equipment sales for walk-in customers. Ensure that your store looks amazing by organizing the show room, providing ideas to improve the customer experience in the store or on location Establish and maintain a professional relationship with all customers(External and Internal) Accountable for managing the equipment rental guidelines and policies. The ability and internal desire to learn and pursue self-improvement Support and act as liaison to the outside sales force. The ability to work independently in a fast-paced environment. Performs other duties assigned Experience, Education and Skills High School Diploma 2 - 5 years' experience as a rental coordinator or counter person preferably in the equipment rental industry. Exceptional phone skills, customer service skills and common sense. The ability to calculate figures; such as discounts, interest, and percentages. Excel in a fast paced, highly urgent environment Ability to think on your feet, and natural inclination to go the extra mile to help the customer The ability to close the sale. Accumatica or other ERP system knowledge a plus Highly competent computer and keyboarding skills (Microsoft Office) The desire to learn new equipment and do on-line learning. Strong verbal communication skills. Prior experience of working with a variety of construction equipment a plus. #BUS1

Pay:

$18.00 - $22.00 per hour

Work Location:

In person