Bilingual (Spanish/English) Vehicle Logistics Coordinator (Call Center) Rancho Cordova, CA | Corporate Office $19.50 per hour | Full-Time Radius Recycling is looking for a Bilingual Vehicle Logistics Agent to join our team at our corporate office in Rancho Cordova, CA . This is a high-volume call center role supporting customers throughout the vehicle purchasing and transportation process. If you enjoy helping customers, solving problems, working on the phone, and providing excellent service in a fast-paced office environment, we'd love to hear from you. This position is ideal for candidates with experience in call centers, customer service, dispatch, banking, insurance, retail leadership, hospitality, administrative support, or transportation coordination . What You'll Do As a member of our customer service team, you will: Handle inbound and outbound calls in both English and Spanish. Assist customers with vehicle purchase and transportation questions. Provide updates on vehicle pick-up, transport, and delivery status. Coordinate with transportation carriers and internal teams. Resolve customer concerns and identify solutions. Maintain accurate records in company systems. Deliver a positive customer experience during every interaction. Support overall logistics operations and process improvements. Collaborate with field buyers, carriers, and internal departments to ensure timely vehicle transportation.

What We're Looking For Required Qualifications:

Bilingual Spanish/English. At least 1 year of experience in customer service, call center, sales, dispatch, administrative support, or another customer-focused role. Strong verbal and written communication skills. Comfortable managing multiple tasks in a fast-paced environment. Strong problem-solving and organizational skills. Basic computer proficiency, including Microsoft Office products.

Preferred Qualifications:

Automotive, logistics, transportation, or dispatch experience. Experience handling a high volume of customer calls. Experience working in a customer contact center environment. Great Backgrounds for This Role We encourage applicants with experience as: Customer Service Representative Call Center Representative Contact Center Agent Dispatcher Customer Support Specialist Administrative Assistant Retail Supervisor or Manager Banking Customer Service Representative Insurance Customer Service Representative Hospitality Professional Logistics Coordinator Work Environment This position is based in our Rancho Cordova corporate office and operates in a professional, team-oriented call center environment . You will spend much of your day: Handling inbound and outbound customer calls. Communicating through phone, email, and internal systems. Working at a computer in a fast-paced office setting. Collaborating with team members across multiple departments. Why Join Radius Recycling? Stable, full-time position Corporate office environment Opportunities for career growth and advancement Paid training on company systems and processes Collaborative and supportive team culture Opportunity to develop customer service, logistics, and operations experience Additional Requirements Applicants must be 18 years of age or older. Employment is contingent upon successful completion of a background check and post-offer drug screen. Radius Recycling participates in E-Verify and is proud to be an Equal Opportunity Employer.

Pay:

$19.50 per hour Expected hours: 40.0 per week

Benefits:

401(k) matching Dental insurance Health insurance Paid time off Vision insurance