Akkodis is seeking a SSO Service Program Specialist for a Contract job with a client in Beaverton, OR . The ideal candidate must have strong experience in New Product Introduction (NPI), Program Management, Service Operations, and Technical Product Support, along with the ability to lead cross-functional teams and drive service readiness for complex technical products.

Rate Range:

$50/hour to $60/hour ; The rate may be negotiable based on experience, education, geographic location, and other factors. SSO Service Program Specialist job responsibilities include: Own end-to-end service readiness activities for assigned new product introduction (NPI) programs, ensuring global support capabilities are established before product launch. Develop and maintain Service Capability Assessments, Service Plans, readiness checklists, and deployment strategies across multiple regions. Lead cross-functional teams across Engineering, Manufacturing, Quality, Supply Chain, Service Operations, and Regional Service Organizations to deliver critical project milestones. Build business cases and capital justifications for service capabilities, test equipment, fixtures, training, and infrastructure investments. Define service strategies including repair models, depot readiness, calibration requirements, field support plans, and service capability deployment. Manage service systems, ERP setup activities, bill of materials, pricing structures, service parts planning, documentation, and forecasting processes.

Desired Qualifications:

Bachelor's Degree in Engineering, Business, Supply Chain, Operations Management, or a related technical field . 8+ years of experience in: Program Management, Service Operations, After-Sales Support, Field Service, New Product Introduction (NPI), Technical Product Launch Management. Proven experience managing cross-functional programs within structured stage-gate or phase-gate product development environments.

Strong understanding of:

Product Lifecycle Management, Service Readiness, Service Operations, Product Support, Capital Planning, Operational Excellence Experience working directly with technical engineering teams and understanding technical product requirements. Hands-on experience with ERP systems, preferably Oracle ERP.

Preferred Qualifications:

PMP, PRINCE2, Scrum, IPMA, or related program management certification.

Experience supporting:

Test & Measurement Equipment Electronic Instrumentation Calibration Laboratories Metrology Environments Experience with continuous improvement methodologies including Kaizen, Lean, Root Cause Analysis, and Operational Excellence initiatives. Knowledge of calibration accreditation standards such as: A2LA DAkkS NABL Experience supporting hardware, software, OEM, acquisition, or multi-product programs. If you are interested in this role, then please click

APPLY NOW.

For other opportunities available at Akkodis, or any questions, feel free to contact me at Shivdayal.

Singh@ akkodisgroup.com

Pay Details:

$50.00 to $60.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.akkodis.com/en/us/candidate-privacy-policy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for

Employers San Francisco Fair Chance Ordinance Massachusetts Candidates Only:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.