A Scheduler or Operations Coordinator provides scheduling and logistical support for an office, company or organization. May specialize in scheduling required for production or for administrative work.
Quantum Pain and Orthopedics is looking for a Bilingual Medical Scheduler/Radiologic Technician to join our team!
SUMMARY:
The Scheduler/Radiologic Technician is responsible for managing patient check-outs, organizing and scheduling procedures accurately and efficiently, and operating X-ray and fluoroscopic equipment under the direction of the Medical Director/Physician.
ESSENTIAL FUNCTIONS
Communicate with patients, physicians, and staff regarding procedures and scheduling needs. Verify insurance authorizations and ensure all necessary documentation is obtained prior to scheduling. Schedule, reschedule, and follow up on patient appointments, procedures, cancellations, and no-shows. Provide patients with pre-procedure instructions and coordinate transportation if required. Manage patient check-out, including sending prescriptions to pharmacies and updating patient records in eCW. Maintain accurate data entry for patient demographics, appointments, procedure confirmations, and daily logs. Scan and file patient documents (H&P, Orders, Procedure Notes, Prescriptions) into eCW. Submit required documentation to the verification department for pre-authorizations. Ensure accuracy and completeness of patient forms and documentation. Answer phone inquiries and provide administrative support to maintain efficient office operations. Travel to other facilities as needed. Radiologic Operate radiographic and fluoroscopic equipment for diagnostic imaging as prescribed by physicians. Select appropriate technical factors (kVp, mA) to ensure quality imaging with minimal radiation exposure. Position and prepare patients for imaging procedures, ensuring comfort and safety. Conduct quality control checks to verify image clarity; retake images when necessary Follow radiation safety protocols to protect patients, staff, and self. Perform routine cleaning and minor maintenance of radiographic equipment; report any malfunctions. Ensure all necessary equipment and supplies are present and operational prior to procedures. Implement infection control practices within the imaging area. Maintain accurate documentation and comply with regulatory standards. Adhere to all workplace safety policies; promptly report and address safety hazards. Perform other related tasks as needed.
KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge of office administration tasks, including scheduling, record management, and data entry. Competency in Microsoft Office (Outlook, Excel, Word) and electronic health records (eCW). Strong attention to detail and ability to multitask effectively in a fast-paced environment. Ability to work independently with minimal supervision. Knowledge of the principles and practices of diagnostic radiographic procedures and human anatomy. Ability to lift, position and assist patients during X-ray procedures. Ability to respond swiftly and appropriately in urgent situations. Excellent communication and customer service skills, maintaining professionalism under stress. Ability to maintain accurate and thorough documentation.
EDUCATION AND EXPERIENCE
High School Diploma or GED One (1) year of experience in a medical office scheduling setting Six (6) months of experience as a Radiology Technician Valid Texas Driver's License
BENEFITS OFFERED
3 Medical Plans 2 Dental Plans 1 Vision Plan Employee Assistance Program Short and Long-Term Disability Insurance Basic and Voluntary Life with AD&D Plan 401(k) with a 2-year vesting PTO + Holidays Quantum Pain and Orthopedics is a premier outpatient clinical network serving the San Antonio and Austin, TX areas. Our specialty is combining high quality healthcare with compassion and excellence. QPO strives to create a team that highlights our culture of diversity, ethics, and collaboration. Come join our team at Quantum Pain and Orthopedics and uncover the excellence in YOU! Compensation to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data. Employment for this position is contingent upon the successful completion of a background check and drug screening.
