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ManpowerGroup

Call Center Representative

Career Insights for Call Center Representative

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What they do

A Call Center Representative answers calls from customers or makes outbound sales calls. Responds to customer inquiries, provides information on products and services, and manages customer complaints. Records customer information and processes orders. May process payments. May use email to follow up on customer inquiries or calls.

$37,655 / year median in Arizona

-4% projected decline

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Job Description

Customer Service Representative Our client in Mesa, AZ is looking for hardworking, motivated talent to join their team. Join a global leader in customer experience and technology solutions, where you'll help deliver world class support to customers while building a long term career with growth opportunities. What's in it for you?
Pay Rate:
$19.50 per hour
Shift:
Must be available Sunday-Saturday within the 10:30 AM to 9:00 PM operating window (8 hour shift) Paid training Full time permanent opportunity Career growth opportunities Health, Dental, Vision, and 401(k) benefits Referral bonuses Weekly pay with direct deposit What will you be doing? Providing customer support through inbound phone calls, email, and chat Assisting customers with account inquiries and resolving issues professionally Delivering exceptional customer experiences and service solutions Utilizing active listening and problem solving skills to address customer concerns Documenting customer interactions accurately and efficiently What do you bring? Positive, can do attitude High School Diploma or GED required 6 months to 1 year of customer service experience preferred Call center experience preferred Strong verbal and written communication skills Ability to work onsite in Mesa, AZ Flexible full-time scheduling within our extended operating hours (10:30 AM to 9:00 PM Sunday to Saturday), offering a variety of shift opportunities throughout the week. Are you Interested? A recruiter will be in touch within 24 hours. Share this job with friends and family and earn dollars with every successful hire. ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.

Benefits

  • 401(k) Plans
  • Professional Development
  • Health Insurance
  • Dental Insurance