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QN
QIK N EZ
Customer Service Representative
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Representative (General)
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Scorecard
Based on Illinois data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$36,983 / year median in Illinois
-13% projected decline
Job Description
Join the Q Crew at Qik n' EZ—where we provide fast, friendly, and reliable service to our community! As a Customer Service Representative, you'll play a vital role in creating positive experiences for customers, maintaining store efficiency, and ensuring top-tier service. Perks & Benefits $0.10 off per gallon of gas. 10% employee discount on in-store purchases. Competitive hourly pay with performance-based incentives. Growth opportunities - advance to leadership roles! Fun, energetic workplace culture as part of the team. Flexible scheduling options. Weekly pay with direct deposit. Vision & dental insurance options Accrued Paid Time Off (PTO) Comprehensive training with a wage increase once completed. What You'll Do Deliver outstanding customer service with a friendly and professional attitude. Operate cash registers, assist with transactions, and process payments efficiently. Stock shelves and maintain store cleanliness to ensure a great shopping experience. Support daily store operations by handling inventory and assisting with merchandising. Respond to customer inquiries and resolve issues promptly and courteously. What We're Looking For Previous customer service or retail experience preferred but not required. Ability to work in a fast-paced environment and multitask effectively. Strong communication and problem-solving skills to assist customers. Team-oriented mindset and positive attitude. Flexible availability, including evenings, weekends, and holidays. We're hiring friendly, dependable people who take pride in their work — come grow with us! This job description is not intended to be a comprehensive list of all duties, responsibilities, or qualifications associated with the role. Additional tasks may be assigned as needed.