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EM
Elements Massage
Client Services/Sales Associate
Entry-Level JobVerifiedNo experience needed
Career Insights for Client Service Representative / Associate
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Scorecard
Based on Maryland data
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What they do
A Client Service Representative or Associate receives calls from clients and customers, provides information about products, services and policies, and assists clients with transactions. Handles client inquiries and helps to resolve complaints. May help callers to complete on-line transactions. May help financial services clients to manage accounts. In banking, may handle branch service transactions.
$49,191 / year median in Maryland
-14% projected decline
Job Description
Overview Overview Elements Massage of Crofton is looking for an engaging and outgoing personality to join our team as a client services and sales associate. Make a positive difference in the lives of others in a meaningful way. The ideal candidate ensures a welcoming experience for our clients. Here's what we are looking for:
- Ability to follow our proven processes to ensure excellent client experiences and to sell the monthly Elements Wellness Program.
- The right candidate must like talking, but more important, love listening to all new clients, established clients, and prospective clients.
- Kind, caring, smiling, upbeat, outgoing personality
- Reliable transportation and attendance Responsibilities
- Deliver a great client experience with our industry leading Service Path. This is a system allows you to sell memberships, gift cards, session upgrades, and effectively provide information about our services and products.
- Maintain a clean and organized reception/lobby area, ensuring it is always presentable to clients, this will include assisting in light cleaning duties.
- Be a team-player who is respectful, kind and thoughtful. You will collaborate with therapists, estheticians and other front-of-house staff.
- Provide excellent customer service skills by welcoming clients with a warm and friendly smile!
- Manage the studio's appointment scheduling system, phone, text, and email inquiries Qualifications
- Prior customer service experience preferred but not required.
SCHEDULE
Sunday:
OFF Monday:
OFF Tuesday:
3pm-9pmWednesday:
OFF Thursday:
OFF Friday:
3pm-9pmSaturday:
3pm-9pm- Hours during 2-3 week training period will differ Calm and soothing atmosphere, surrounded by tranquil music and a serene ambiance FREE monthly massage or facial at the studio Paid Time Off Commissions/bonuses Tax-deferred retirement plan available Legal Disclaimer ©2023 Elements Therapeutic Massage, LLC ("ETM").