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Natural Way Lawn and Tree

Administrative Assistant / Customer Service Representative

Career Insights for Customer Service Representative (General)

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Based on Michigan data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$37,223 / year median in Michigan

-12% projected decline

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Job Description

Administrative Assistant / Customer Service Representative Natural Way Lawn and Tree - 3.7 Lake Orion, MI Job Details Full-time From $18 an hour 3 days ago Benefits Paid training Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Employee discount Life insurance Referral program Qualifications Live chat Computer operation Computer literacy Basic math Administrative experience Office experience Full Job Description Natural Way Lawn & Tree Care is a growing, family-owned Michigan company with a strong reputation, long-term employees, and a supportive office culture. We're hiring a full-time Administrative Assistant to help keep our office operations organized and running smoothly. This is a stable, year-round position for someone who enjoys customer service, multitasking, and working with a dependable team.
Responsibilities:
Answer customer calls, emails, and live chats Data entry for sales, payments, estimates, and production Assist customers with account questions and follow-ups Audit incoming sales and process statements Return voicemails and maintain customer communication Support daily office operations and administrative tasks
Qualifications:
Previous office administration and customer service experience required Strong phone and communication skills Accurate data entry and attention to detail Organized and dependable in a fast-paced environment Basic computer and math skills Positive attitude and strong work ethic
Schedule:
Full-time position Seasonal overtime required during spring rush Half-day Saturdays required during peak season
Benefits:
Competitive hourly pay + bonus opportunities Health and dental insurance 401(k) Paid training Company events and team outings Stable company with long-term career opportunities Why Work at Natural Way? We've built a workplace where employees stay long term, refer family and friends, and genuinely enjoy working together. If you're looking for more than just another office job and want to join a growing company with a strong team culture, we'd love to hear from you.
Job Type:
Full-time Pay:
From $18.00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Referral program Vision insurance
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Professional Development
  • Health Insurance