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Acura of Bay Shore

Cashier/Customer Service Representative

Entry-Level JobVerifiedNo experience needed

Pay: $37,440/yr

Posted: 8 weeks ago

Location: Bay Shore, NY (Onsite)

Last Updated: 3 days ago

Hours: Full-Time

Expires: 10/12/2026

Career Insights for Customer Service Representative (General)

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$40,545 / year median in New York

-21% projected decline

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Job Description

About Us:

Acura of Bay Shore is searching for an energetic Service Receptionist / Cashier to join our growing team! Our service department is busier than ever, with extended hours and a highly supportive staff. This is an entry-level position where you will learn the ins and outs of automotive service operations, with excellent opportunities to advance your career into advisor or management roles.

What You Will Do:

As the primary point of contact for our service guests, you will balance customer care, cash handling, and proactive scheduling.

Guest Relations:

Greet service customers at the desk, answer questions regarding standard procedures, and ensure a smooth check-in and check-out experience.

Appointment Setting:

Handle inbound service calls and make proactive outbound calls to assist clients with scheduling their maintenance and repair appointments.

Cashiering & Reconciliation:

Accurately process cash, check, and credit card payments for repair orders. Verify and reconcile shift totals against your receipts and Excel worksheets in accordance with company policy.

Department Support:

Assist management with light filing, basic administrative work, and final shift check-ins to ensure the department is fully prepared for the next business day.

What We Are Looking For:

High school diploma or equivalent. Solid customer service background (retail, hospitality, or office experience). Excellent communication skills and a friendly, professional phone presence. Basic proficiency with Microsoft Office, particularly Excel. Flexibility to accommodate our extended service hours, including some holidays. Willingness to submit to a background check and drug screen. Why Join Us? We believe in promoting from within. By mastering this role, you will gain a deep understanding of service workflow, customer relations, and automotive administration—giving you the perfect launchpad for long-term advancement within our company.

Job Type:

Full-time Job Type:

Full-time Pay:

From $18.00 per hour Ability to

Relocate:

Bay Shore, NY 11706: Relocate before starting work (Required)

Work Location:

In person