Find Jobs
Find Jobs Near You – Available Work in Your Location
Skip to job details
BP
Black Pearl Westfield LLC
Tearista/Customer Service Associate (Part Time)
Career Insights for Customer Service Representative (General)
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on New York data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$40,545 / year median in New York
-21% projected decline
Job Description
Join the Black Pearl Team - Bay Shore, NY Who We Are Black Pearl is a high-end, modern bubble tea brand with multiple locations across the region. We are currently hiring for our Bay Shore store located inside the South Shore Mall. Our mission is to become the leading bubble tea provider in the U.S., and we achieve this through premium-quality drinks, strong values, and exceptional customer service. We're looking for amazing team members to join our crew! If you're friendly, reliable, and excited to grow with us, we'd love to meet you. What You'll Do Weekend availability is a must : You must be available for at least one or two shifts on Saturdays and Sundays, as weekends are our busiest times. Prepare drinks to high standards : Accurately and efficiently craft drinks following our recipes and quality guidelines. Perform stock counts and help with inventory as needed. Participate in team meetings and training sessions to support your growth. Maintain a positive, team-oriented attitude and help achieve store goals. Engage with customers and go the extra mile to provide a great experience. Follow food safety and hygiene standards at all times. Help with cleaning duties and keep the store neat and professional. Punctuality and teamwork are key to our culture. Take on additional tasks assigned by the store manager as needed. What We Offer A supportive, awesome work environment Fair and competitive pay Opportunities for career advancement What We're Looking For Strong hygiene awareness A hardworking and reliable attitude Clear communication skills Excellent customer service mindset Honesty and integrity No experience required - we'll train the right people!