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NV
National Veterinary Associates
Client Services Representative
Entry-Level JobVerifiedNo experience needed
Career Insights for Client Service Representative / Associate
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What they do
A Client Service Representative or Associate receives calls from clients and customers, provides information about products, services and policies, and assists clients with transactions. Handles client inquiries and helps to resolve complaints. May help callers to complete on-line transactions. May help financial services clients to manage accounts. In banking, may handle branch service transactions.
$45,065 / year median in the U.S.
-7% projected decline
Job Description
Job Description Carriage Animal Hospital is seeking passionate and dependable individuals who are interested in client and patient services to add to our growing practice! The primary job for a client service Representative is to exceed client's expectations for outstanding client service while maintaining hospital standards and positive patient advocacy. Our CSR's daily duties include but not limited to; answering phone calls, scheduling appointments for a wide variety of services, maintaining accurate client and patient information, collecting payments, emergency patient triage, lobby upkeep, and addressing client questions or concerns. We are looking for those who strive to make a difference in the lives of our patients, as well as our clients! Working well on a team is a must, as every department in our hospital collaborates together to ensure the client/patient experience is one of a kind. Our hospital operates like a family. Our hospital excels on maintaining a welcoming environment where employees from every department can openly ask questions and receive support and encouragement. Requirements You must have a strong foundational understanding and can perform the basic responsibilities including (but not limited to): o Multi Task o Payment Handling o Telephone Skills o Client Communication Skills o Veterinary Knowledge o Computer Skills-Knowledge of Cornerstone is a plus! Hours of Operation o Mon
- Fri (8:00am
- 6:00pm) o Saturday (8:00am
- 2:00pm) o
Closed Sundays Benefits:
- Uniform Allowance
- PTO
- Employee Pet Discount
- Medical/Dental/Vision
- Short/Long Term Disability
- Life Insurance The base hourly range for this position is $15
- 18.
- We'll always reach out via verified LinkedIn profiles or emails ending in @nva.com
- We may also contact you via text message from an identified NVA representative for recruiting-related communication
- All job opportunities and applications are hosted on our official careers site: careers.nva.com
- There is no cost or confidential information required to apply or be considered for a position If you have any doubts about a communication, feel free to visit our careers page to verify authenticity or email us at hiringhub@nva.
This Job Location:
Lombard, Illinois, United States Share this job: Share Similar Jobs Accounting Supervisor Remote- USA, United States.