Ford Mobile Service Coordinator Gallatin Ford - Gallatin, TN $50,000 - $70,000/year Monday-Friday schedule | Some Saturdays as needed Are you passionate about delivering exceptional customer service and enjoy a fast-paced environment? Gallatin Ford is looking for a Mobile Service Coordinator to support our growing Mobile Service Program . This role is similar to a Service Advisor , but with an exciting twist—bringing the dealership experience directly to our customers. As the key contact for Mobile Service, you'll coordinate appointments, communicate with customers, and work closely with our Mobile Technicians to ensure a seamless service experience. ✅

What You'll Do:

Serve as the primary point of contact for Mobile Service customers Manage mobile service appointments Communicate service recommendations and pricing Support Mobile Technicians with accurate job details and customer information Ensure timely follow-ups and customer satisfaction Maintain service records and performance tracking ✅

What We're Looking For:

Automotive service and customer service background Excellent communication and organizational skills A customer-first mindset and proactive attitude Ability to thrive in a fast-paced, team-focused environment Previous Service Advisor experience preferred ✅

What We Offer:

Competitive pay: $50,000 - $70,000 per year Monday-Friday schedule with some Saturdays as needed Career growth opportunities with a fast-growing dealership group Fun team building events Gym Membership Program Supportive and positive team environment Health, dental, and vision insurance 401(k) plan with company match Employee discounts on vehicles, parts, and service If you're looking for a rewarding career in automotive with opportunity to grow, apply now and become part of the Gallatin Ford family!

Job Type:

Full-time Pay:

$50,000.00 - $70,000.00 per year

Benefits:

401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person