Customer Service Representative Julie Partridge-Farmers Insurance Agency - 3.5 Tacoma, WA Job Details Full-time $21 - $26 an hour 16 hours ago Benefits Tuition reimbursement Paid time off Opportunities for advancement Qualifications Customer records maintenance Managing customer accounts Insurance products customer support Account maintenance Client inquiry handling No experience needed Post-sales issue resolution Insurance issue resolution Task prioritization Post-sales relationship building Insurance sales Customer information system software Sales follow-up Entry level File organization Office phone management Under 1 year Customer data entry Full Job Description Job Overview At the Julie Partridge Agency we value hardwork, honesty and building long-term relationships with our clients. We strive to provide a supportive atmosphere where professional growth is genuinely encouraged and career paths are available. We are looking for an individual able to handle a wide range of administrative and support related tasks to add to our growing team, ensuring we work well together to meet our agency goals. No prior experience is necessary but licensing will be required upon hire.

Salary Range:

$21.00 - $26.00 per hour Benefits Hourly Base Salary + Bonus Opportunities Paid Time Off (PTO) Hands on Training Mon-Fri Schedule Career Growth Opportunities Evenings Off Tuition Reimbursement Future Remote Possibility Requirements Insurance license or ability to obtain license. Must be able to clear background check, being bondable and insurable. Possess an upbeat, positive and enthusiastic attitude. Proficiency to prioritize, multi-task, follow-thru and follow-up. Desire to exceed clients expectations. High attention to detail. Driven and goal-oriented individual. Ability to tactfully handle stressful and difficult situations. Responsibilities Process customer policy change requests accurately and timely. Verify phone numbers, addresses and email addresses with each customer contact and update customer information. Answer incoming phone calls on the first ring. Electronic file management. Follow up with customers to assure satisfaction, respond to queries, solicit further sales, and solve or refer problems. Responds to all inquiries, cancellation requests, and sales requests promptly and efficiently. About Us Julie Partridge-Farmers Insurance Agency is a dynamic and professional team dedicated to empowering clients with comprehensive insurance solutions. We foster an energetic environment focused on growth, exceptional service, and community impact. Join us to build a rewarding career helping individuals and families secure their futures.