Charlotte Gastroenterology & Hepatology is seeking an Accounts Receivable Specialist in our Mooresville office. In this position you are responsible for the review and follow-up on accounts to ensure timely payment from insurance or patients. Serving the Charlotte region for more than 40 years, Charlotte Gastroenterology and Hepatology is one of the largest independent physician specialty practices in the region and state. Our reputation for providing the highest quality, most compassionate care is unsurpassed in the region. We accomplish this because of the commitment of our providers, managers, and team members to focus on each patient's unique needs and concerns.

RESPOSIBILITIES

1. Investigate and resolve denied claims and complete documentation requests according to payer and department guidelines. Prepare electronic and or paper claims. 2. Review claims and resolve any missing or inaccurate information with insurance company and or patient. 3. Read and understand Explanation of Benefits from various insurance companies. 4. Communicate with insurance companies via phone or online tools for claim resolution. 5. Review and navigate online payer platform websites and clearinghouse portal as appropriate. 6. Maintain assigned AR Work Queues at a reasonable age-base date. 7. Identify denial trends and works with leadership to resolve. 8. Process daily AR related mail, resolve any issues and scan batches. 9. Thoroughly document patient account in the billing software. 10. Identify patient and insurance refunds and process timely and accurately. 11. Assist patients with questions regarding statements or other information. 12. Collect payments from patients via phone and assist patients in setting up payment plans as appropriate. 13. Adapt to updates and changes in professional billing system/HER system. 14. Maintain confidentiality. 18. Perform other duties as assigned.

EDUCATION

High School Diploma or equivalent.

EXPERIENCE

A minimum of one year accounts receivable experience within a health care organization preferred. Employment within a health insurance company with similar duties may be substituted. Previous experience with EPIC is preferred.

BENEFITS

1. Paid time off (PTO) 2. Paid holidays 3. Employee health, dental, vision insurance, life & disability insurance 5. 401K and Profit-Sharing Plan Charlotte Gastro is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender, identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We thank you for your interest in joining the Charlotte Gastroenterology and Hepatology team!

Benefits:

401(k) Dental insurance Disability insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Profit sharing Vision insurance

Work Location:

In person