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STOYSTOWN AUTO WRECKERS

Warranty Claims Specialist

Job Description

Job Posting Stoystown Auto Wreckers is a family-owned business with more than 70 years of experience in the automotive salvage and recycling industry. With a dedicated team of more than 80 employees, we are committed to providing quality service, dependable automotive parts, and sustainable recycling solutions. Position Summary The Warranty Claims Specialist is responsible for managing warranty-related issues for drivetrain products, including engines, transmissions, differentials, transfer cases, and other related remanufactured and used components. This role ensures claims are processed accurately, efficiently, and in alignment with company policies while supporting a high level of customer satisfaction. The Warranty Claims Specialist will report directly to the General Manager. Key Responsibilities
  • Process and manage warranty claims efficiently while ensuring compliance with company policies and procedures.
  • Review documentation, verify claim information, and assess claim validity.
  • Maintain accurate and organized records for all claims, supporting documentation, and related communications.
  • Communicate professionally with customers, vendors, and internal team members regarding claim status and next steps.
  • Assist in resolving discrepancies, concerns, or issues related to claims in a timely manner.
  • Stay informed on relevant industry practices and warranty-related processes.
  • Provide administrative and clerical support to the team as needed. Qualifications
  • Previous experience in claims processing, claims adjustment, warranty claims, warranty administration, automotive repair, or a related field is preferred.
  • Strong knowledge of automotive repair processes is required.
  • Excellent organizational skills with the ability to manage multiple claims and priorities.
  • Strong written and verbal communication skills.
  • Detail-oriented approach with a focus on accuracy and follow-through.
  • Comfortable working with documentation, records, and basic administrative processes.
  • Clerical experience is helpful but not required.
Compensation and Benefits Stoystown Auto Wreckers offers competitive pay based on experience, along with a benefits package for eligible full-time employees.
Job Details Job Type:
Full-time Benefits:
401(k) matching Dental insurance Health insurance Paid time off Vision insurance
Schedule:
8 hour shift Monday to
Friday Overtime Experience:
Automotive repair: 2 years (Required)
  • Warranty claims experience preferred.
Ability to
Commute:
Stoystown, PA 15563 (Required) Ability to
Relocate:
Stoystown, PA 15563: Relocate before starting work (Required)
Work Location:
In person How to ApplyIf you are ready to bring your automotive knowledge and claims experience to a supportive, family-owned business, we invite you to apply today with
Stoystown Auto Wreckers Pay:
From $25.00 per hour Expected hours: No less than 40.0 per week
Benefits:
401(k) 4% Match Dental insurance Employee assistance program Employee discount Health insurance Paid time off Vision insurance
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health and Wellness Programs
  • Health Insurance

Career Insights for Claims Adjuster / Specialist (General)

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Based on Pennsylvania data

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What they do

A Claims Adjuster or Specialist investigates and evaluates insurance claims. Specializes in a particular type of insurance. Inspects property damage, including damage to homes, buildings and cars; reviews claims after they are submitted; may authorize or deny payment for claims. May work directly for insurers or on behalf of claimants.

$76,225 / year median in Pennsylvania

+2% projected growth

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