Front Office - Night Auditor (Part-Time)

Front Office - Night Auditor (Part-Time) Ensemble Real Estate Investments Pasadena, CA Job Details Part-time $27.75 an hour 9 hours ago Qualifications Record keeping Guest relations System troubleshooting Phone communication Night audit Mid-level Stocking Balancing end-of-day transactions Customer complaint resolution Client interaction via phone calls Full Job Description Hyatt Place Pasadena The Night Auditor is responsible for oversight of Front Desk and reconciliation of hotel daily revenues. A combination of duties mainly related, but not limited to: check-in and check-out guests, night audit packet, oversee all functions of the hotel and contribute to an overall positive guest experience. Must be available to work Sunday thru Thursday.

Essential Duties and Responsibilities:

Balance and reconcile daily accounts from all departments Run downtime and night audit reports Manage front desk operations including guest check-ins, check-outs, and reservations Respond to guest requests such as wake-up calls and general assistance Handle guest complaints and coordinate resolutions with department leads, supervisor, and/or direct manager Answer incoming phone calls and assist with inquiries Monitor lobby and public areas for cleanliness and safety Prepare, review, and distribute end-of-day reports (e.g., revenue, occupancy) Verify all postings, charges, and adjustments are accurate and properly recorded Ensure backup of systems and troubleshoot audit-related system issues Restock and organize front desk supplies Support other departments as needed, including light housekeeping or maintenance requests Document and communicate all significant overnight activity to the morning team Assist with express check-outs and early arrivals Maintain and update all required documentation and logs related to the shift Ensure all end-of-day procedures are completed across all departments Work environment: Ability to stand for most of your shift. Hotels operate 24/7 therefore schedules may at times fluctuate based on the needs of the business. Standing, walking, bending, stretching, twist, or lifting as much as 25lbs. throughout your scheduled shift. We are an Equal Opportunity Employer and do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other protected status under applicable law.

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