Front Office Receptionist

We are seeking a professional and welcoming Front Office Receptionist to serve as the face of our clinical team. As the first point of contact for our patients, you will play a vital role in delivering a high-quality experience in our fast-paced primary care environment. This role offers extremely competitive pay and a comprehensive benefits package.

Working Hours Office Hours:

9:00 AM - 8:00 PM, 7 days a week.

Schedule:

4 days per week.

Rotation:

Includes a 1-in-3 weekend rotation.

Job Responsibilities Patient Welcome & Intake:

Greet patients warmly, manage the check-in/check-out process, and ensure all demographic and insurance information is accurately captured.

Administrative Coordination:

Manage multi-line phone systems, schedule appointments, and coordinate patient flow to minimize wait times.

Financial Stewardship:

Verify insurance coverage, obtain necessary authorizations, and collect co-pays or outstanding balances with professionalism.

Records Management:

Maintain precise and timely documentation within the Electronic Health Record (EHR) while ensuring strict adherence to HIPAA and patient privacy standards.

Communication Hub:

Act as a liaison between patients and clinical staff, processing referrals, managing medical records requests, and handling incoming correspondence.

Patient Advocacy:

Provide exceptional customer service by assisting families with navigation of clinic services and promoting a positive, supportive office atmosphere.

Qualifications Strong Administrative Skills:

Ability to multitask and remain organized in a high-volume, collaborative setting.

Technical Proficiency:

Comfortable utilizing EHR systems, multi-line phones, and standard office software.

Interpersonal Excellence:

Exceptional communication skills and a commitment to patient-centered service.

Professionalism:

A dependable team player with a positive attitude and a focus on detail.

Job Type:

Full-time Pay:

From $13.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Retirement plan Vision insurance

Work Location:

In person