Overview UnityPoint Clinic Certified Medical Assistant - LAB Waukee Med Park Waukee, IA Monday-Friday 7:45AM-5:30PM Full-time + benefits We are seeking a compassionate and detail-oriented Certified Medical Assistant (CMA) to join our growing clinic team in Waukee, Iowa. This position is dedicated to supporting laboratory services and ensuring a positive patient experience throughout the specimen collection process. The ideal candidate will demonstrate strong clinical skills, excellent customer service, and a commitment to quality, safety, and accuracy in all aspects of patient care and laboratory operations.

• Will consider a Clinic Lab Tech or Medical Lab Tech in place of CMA!

Why UnityPoint Health? At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members. Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you're in.

Here are just a few:

Expect paid time off, parental leave, 401K matching and an employee recognition program. Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members. Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family. With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together. And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. Find a fulfilling career and make a difference with UnityPoint Health. Responsibilities

• Perform venipuncture, capillary blood collection, and other specimen collection procedures according to established protocols
• Prepare, label, process, and package laboratory specimens for testing and transport while maintaining specimen integrity
• Verify patient identification and accurately document laboratory orders and specimen collection information within the electronic health record (EHR)
• Educate patients regarding laboratory testing procedures and answer questions to ensure a positive patient experience
• Monitor and maintain laboratory supplies, equipment, and inventory levels; coordinate ordering and restocking as needed
• Perform quality control procedures and maintain compliance with laboratory, clinic, regulatory, and safety standards
• Maintain a clean, organized, and safe laboratory environment
• Communicate effectively with providers, clinical staff, patients, and external laboratory partners regarding testing, results, and specimen requirements
• Assist with patient care activities and clinical support duties as needed
• Protect patient confidentiality and adhere to HIPAA and organizational policies and procedures Qualifications If Lab Tech - High School Diploma required If MLT - Med Lab Tech accredited program completed + certification prior to starting required

If CMA:

Valid and current certification in the state of Iowa for Medical Assisting required Graduate of an accredited program for Medical Assistants (Certificate, diploma, or Associate's Degree) required. Certified or Registered Medical Assistant through one of the following required: National Healthcare Association American Association of Medical Assistants National Center for Competency Testing National Certified Medical Assistant National Association of Health Professionals American Registry of Medical Assistants American Allied Health American Medical Technologists Prior experience in a clinical or outpatient setting preferred Familiarity with EPIC a plus! For positions within UnityPoint Clinic, team members may be required to work at or to float to other locations to support optimized staffing